Customer Service Executive

IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 13,500 customer experience and technology specialists providing services to 75 marquee customers globally. IGTs global footprint consists of 19 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.

Please find below the Job description

Roles and Responsibilities: - Take ownership of customer issues, troubleshoot problems and see them through to resolution, escalate unresolved issues to the appropriate internal teams, collect prompt and accurate from customers, document knowledge in the form of resolutions articles, master the use of helpdesk software.

Premium Aviation Process: - Customer Service Associates (inbound voice) We require candidates who are Graduates or 12th Passed. Process - Customer service associates (No Sales/Voice Process)

Requirement: - Should be comfortable to Work from Office. Excellent Communication Skill in English (Mandatory)

Work from Office: - Shift timing - Rotational shift includes night shift ,6 days of working and one day week off(rotational)

Salary: - INR 12500-15500/-

Interested candidates can call on this number: - 9584886493

Nikhil Singh

Perks and benefits

Incentives (Starting from 3500/- to 5000/-) Cab Facility for Night shifts & Early morning shifts.