IGT Solutions is rated
3.4 out of 5 stars on
AmbitionBox, based on 97 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IGT Solutions is rated
3.4 out of 5 stars on
AmbitionBox, based on 97 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IGT Solutions Customer Service Executive Reviews
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97 reviews found
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Popular
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 Dec 2023
Likes
Food court
Dislikes
Atmosphere nd environment no development skills
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Work area is good and clean.
Dislikes
Salary is very low as compared to other companies.No support from TL.
Good company in term of job security and all, Mostly things are varying by the processes.
Dislikes
Work in any process of IGT its a good company, but don’t go for INDIGO process. TL and leaders, HR are rubbish.worst process of igt.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Oct 2022
Likes
Nothing to like igt its too most worst company becuase of tl and manager hr .....in gurgaon ...suggent to not join this kind of stupid worst organization
Dislikes
Without reason hold salary and no one reply .if you ask then tell for the Salary deduction without reason . U cant expect support from any one management and senior . Senior comes with drink .
Human resources not help.
No one listen
Unprofessionalism.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Customer Service Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Oct 2022
Likes
Work culture is good👍 there at IGT Solutions
Dislikes
They don't increase salery they have very high work load they provide poor salary to employees... There's no salery hike... They don't provide OT also some times... If you are working as fresher then you may join... For experience purpose.. Don't expect good salery from them
Work Details
Work policy:
Temporary work from home
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Uabd Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 Dec 2022
Likes
Time to time salary and work from home
Dislikes
No social life, only work, if you work for more or do overtime you'll get good incentive.or if you don't do overtime manager will call you ask you to do more work
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Feb 2023
Likes
It provides there employees to work from home opportunity.
Dislikes
The pay scale is very low
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Maple High Street infront of Aashima mall Bhopal
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2022
Likes
The mentors and SME are very helpfull in BHO site.
Dislikes
The two three worst Team Leaders spoil the image of a good Team Leaders and Manager is very pathetic in BHO site HR is well good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Voice Process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
worst company to work with. Not at all employee centric. They don't pay your FnF amount accordingly and lot of politics. No professionalism within employees and tenured employees don't give a shot about newbies and they are basically working as a union all tenured against new employees. Pathetic work environment no job security no growth only pressure and no work management.
Work Details
One word PATHETIC.
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Gurgaon / Gurugram
Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Sep 2022
Likes
The place is for freshers total freshers.
Dislikes
No work life balance, shift timing could be anything and the compensation is not according to it. Even they are offering less salary bracket than before.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Mar 2021
Likes
Supportive and Good learning
Dislikes
Every single thing of this company is best accept the Cab Aggregation, Its the worst part in this company
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jan 2023
Likes
All is good
Dislikes
Working not provide
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Executive in
Pune
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Aug 2022
Likes
In this company your job will fully secure and friendly culture
People also ask about IGT Solutions's Customer Service Executives
Is IGT Solutions a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 97 employee reviews, it's clear that most customer service executives have an average experience working at IGT Solutions. Work-Life balance holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does IGT Solutions pay their Customer Service Executives well?
According to AmbitionBox reviews, IGT Solutions customer service executives rate their salary and benefits at 3.1 out of 5, based on 97 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IGT Solutions's customer service executives salaries here and to read reviews specifically about salary and benefits at IGT Solutions for customer service executives, click here.
How is the work culture at IGT Solutions for Customer Service Executives?
Work culture at IGT Solutions for customer service executives is rated 3.3 out of 5 by 97 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IGT Solutions for customer service executives, click here.
How is the job security at IGT Solutions for Customer Service Executives?
Based on 97 reviews on AmbitionBox, IGT Solutions's customer service executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at IGT Solutions for customer service executives, click here.
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IGT Solutions Customer Service Executive Reviews by Locations