AmbitionBox
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Full Time
Accounting & Taxation Department
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Good environment
I found nothing bad here.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Other Program / Project Management Department
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Nothing
Management is very poor.
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Finance Department
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Good working form in all people đ
Loss in your employee
Work days:Â Monday to Saturday
Work related travel:Â This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing to like about this company as this is the worst company you will ever join. The leadership team is bsy playing politics with the junior management and everyday they are struggling there way to earn there bread and butter. The company does not even value work life balance, firstly the Cab will pick you up atleast 3 hours andwill drop you at work 1/2 hour before then if you feel you should login early, then you should not as the leadership will not let you leave early as they will ask you to stay stating you have not completed your targets which as per them you can never do as well. Then , they will themselves takes leaves and go out during office hours and do no adhere break but you have keep a track of everything. And if you miss anything, a documented letter would be issued. Also, the entire admin team is also very bad and the transport team is worse....Read More
Everything is bad and it just that they are taking advantage of every things and also, I have seen seniors trying to take girls out for drinks and all so that they can have fun with girls.
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Back Office Department
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The Atmosphere is positive and the management is approachable easily and you get the solution to your questions and they always look after you , they work with your minus and plus and help you whenever you need them.
Salary is the only thing which needs attention....
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Accounting & Taxation Department
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Job security because IGT company is very developed company , this company provides more facilities to employees
No this company nat dislike for me bucouse this company reviews is better
No I am firt time apply this company
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
This facility is suspicious
Non Voice Department
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Work culture and the company was good
N/a
Interesting job profile
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves International Travel.
Full Time
Voice / Blended Department
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During my tenure at IGT as a Subject Matter Expert, I had the opportunity to resolve customer concerns effectively while working in a positive and supportive environment. Collaborating with highly experienced professionals significantly contributed to my growth, and their guidance remains unforgettable. I take pride in being recognized as one of the best employees, receiving multiple "Quarter of the Month" awards. However, the most rewarding aspect of my role was achieving high customer satisfaction. Receiving positive feedback from customers motivated me to continuously improve and strive for excellence in my work....Read More
During my time at IGT, I was fully dedicated to my work, consistently giving my best and striving for excellence. I valued the opportunity to learn and grow within the organization, which is why I remained committed to my role. However, I faced an unfortunate incident where I was wrongfully terminated despite having done nothing wrong. Although I was later found innocent, I was not given the opportunity to be heard, which was disappointing. While I appreciate the knowledge and experience I gained at IGT, I was disheartened by how the situation was handled....Read More
Work policy: as per company terms
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Others Department
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Nothing
The company promotes hostility among teams. They do not promote team work, rather focus on finding faults among various teams and indulge in blame game. Even the senior level managers use too much of "Expletives" while talking to subordinates.
Work timings:Â Flexible Timings
Full Time
Quality Assurance - Other Department
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On time salary no delays which is a good part, easy job hirings, easy IJPs apply
Work culture or management is not soo great, specially for QAs no such good learnings, management will ask to login more as compared to own profile work, less increament even if you getting good ratings, salary is not up to the mark.
Work days:Â Rotational Shift (Flexible Timings)
Full Time
Back Office Department
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Nothing really, it was a disaster working with them.
I spent so much time working for Expedia's back office, but my salary wasnât credited on time, even though I marked my attendance every single day. Why? Because my team leader (TL) forgot to approve my attendance. Instead of taking responsibility for his actions, he blamed me for not coming to the office. I had to show him proof that I was present at work to prove myself. I was about to contact HR to resolve the issue, but he stopped me, saying he would talk to HR himself, so I stayed quiet. The management was poor. The TLs were always on breaks or working from home, even though it was supposed to be an office job for them too. They only showed up when the manager was around. There were a few TLs who treated me and my female friends very unprofessionally. They were overly familiar all the time, showing up on the floor intoxicated, chewing tobacco, and breaking rules, even though such behavior was prohibited according to management policies. But the truth is, the rules were only for employees, not those in higher positions. When I joined, I was told the job would be work-from-home and that Iâd receive my systems after completing certification. This was a lieâthey told us this to attract employees. The worst part was that they kept us believing this false promise, saying every month, "work from home will start next month." I had a medical condition and was specifically looking for a work-from-home job, but they kept me there for six months with nothing but lies. They wasted my time. I watched 10-15 employees get terminated right in front of me, all because there werenât enough seats on the floor. They were accused of lying about their experience, which was only found during background verification. One of my friends was also terminated, even though she had mentioned the correct experience. Some employees were fired for making minor errors while working on cases, but the truth is, TLs and SMEs were never available to help with complex cases. The blame was always placed on employees. I needed work from home due to my medical condition. Initially, they kept saying, "everyone will get it next month." But they never followed through. Meanwhile, a few of the favorite employeesâwho had no medical issuesâwere given work-from-home setups. So, it all came down to favoritism. When I needed leaves, I provided them with medical documents, lab reports, and doctorâs prescriptions, but HR would still call me and speak to me disrespectfully, questioning the validity of my medical documents. Despite having valid paperwork, they marked me as absent. Finally, I got so fed up working there that I decided to resign. They asked me to serve the notice period or pay âš36,000 to settle my Full and Final (FNF). But why would I serve the notice period when I wasnât even paid for the days I worked? I emailed and spoke to HR about it, and they claimed that my salary issue was never raised with them, which was a blatant lie. Thatâs when I realized how corrupt the company and its management were. It wasnât just meâother employees were facing similar issues. The TLs, managers, and HRs pressured many of us to resign, threatening to terminate us if we didnât comply. If you're considering working here, just donât. Itâs not worth it. Theyâre scammers and liars. They convinced me to move to Gurgaon for a month, promising Iâd get work-from-home, but it never happened. They forced women to use the cab facility under the guise of "safety," saying it wasnât safe for women to travel on their own. Yet, the drivers would drop us 15 minutes away from our actual destinations in the middle of the night, telling us we werenât allowed to go any further, and sometimes the drivers were intoxicated. Whatâs the point of providing cabs if theyâre not even taking us home? The security guards who were supposed to walk us home wouldnât do it, and this issue was never addressed, despite consulting with TLs and HRs. The drivers would call us 15 minutes before pick-up and wait at a location that was 20 minutes away. If we didnât reach there on time, theyâd yell horrible things at us and leave without waiting. The entire experience at IGT was awful. There were guys on the floor who would make uncomfortable comments and attempt to be overly familiar, despite us saying "no" hundreds of times. The TLs never addressed this behavior. This company, its management, TLs, and HRs are all corrupt. Iâd never consider working with them again. I still havenât received my experience letter. HRs lecture us about doing things the right way, but they canât even verify basic medical documents. Itâs disappointing and absurd....Read More
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Back Office Department
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Sis not like anything.
I have been working here from 2017 and what they do @rina mayank senior manager from egncia she was chasing me to left the organization from last 3 months with dimple team leader of quality egencia than they both telling me will fire you. When I complain about them they fired me without any reason.
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Operations Support Department
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Nothing...in this company are very worst and unhealthy Management and Trainer Ejaz Hasan is the very idiot and fool and he always humiliated staff on the floor
Management and HR department is very very worst and unexpected reaction đđ
Work days:Â Monday to Friday (Strict Timings)
Full Time
Voice \/ Blended Department
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Some are good
Management should not traumatise employee because of their power and partial behaviour against employees just because they are not agree to be part of their dirty politics ,just because employee needs to work because of their family and want to support, management should not take advantage of such situations. Such situations force employees for sucidal thoughts
Full Time
Back Office Department
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Nothing. Nothing nothing nothing nothing
Everything. My Team leader was bad. Not supportive at all. Kept yelling why your AHT was low. And it felt like more than 150 employee jumping on ques and fighting like animals to get the work done so that they can increase productivity. So that our team leader does not yell at us. Where is productivity đđđ. Worst work environment and worst work culture.
Full Time
Non Voice Department
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Just the salary on time.
Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.
Full Time
Back Office Department
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If you are in any back office process, life is little bit easier, though less salary.
Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
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AmbitionBox has 1 IGT Solutions review submitted by IGT Solutions employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if IGT Solutions is the right company for you. ... Read moreTCS
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