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Overall Rating
based on 705
reviews
16%
below industry's average
What employees say about ICCS?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
92% employees reported
Monday to Saturday
42% employees reported
Flexible timing
49% employees reported
No travel
70% employees reported
View more detailed insights
Gender based rating
Rated by Women
157 reviews
Rated by Men
479 reviews
ICCS is rated
3.1 out of 5 stars on
AmbitionBox, based on 705 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
t
...
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asked in
Customer Care Executive interview
Q1. if I give a topic to you could you explain about 2 minutes continuously
asked in
Senior IT Executive interview
Q2. How do you Reset Admin Password, how to install windows os remotly.
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View all 15 questionsQ5. Tell me about something customer service. If customer are very angry then h ... read more
Latest ICCS Employee Reviews
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ICCS.
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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off!
For context:
I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups.
Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials.
What’s been your experience with job hunting lately? Let’s help each other out!
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People also ask about ICCS
Is ICCS a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 705 employee reviews, it's clear that most employees have an average experience working at ICCS.
Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
company culture
and
career growth
on AmbitionBox.
How does ICCS’s employee rating compare to the industry average?
ICCS's employee rating of 3.1 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that ICCS faces some challenges in employee satisfaction compared to its industry peers. It indicates that while ICCS performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does ICCS pay their employees well?
According to AmbitionBox reviews, ICCS employees rate their salary and benefits at 2.7 out of 5, based on 705 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS salaries
here
and to read reviews specifically about salary and benefits at ICCS,
click here
.
How is the work culture at ICCS?
Work culture at ICCS is rated 2.9 out of 5 by 705 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS,
click here
.
How is the job security at ICCS?
Based on 705 reviews on AmbitionBox, ICCS employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS. To read reviews about job security at ICCS,
click here
.
Is work from home available at ICCS?
According to AmbitionBox, 2% of ICCS employees work from home permanently, 92% work from the office, and 6% follow a hybrid model, based on 69 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at ICCS,
click here.
How do I get a job at ICCS?
To get a job at ICCS, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ICCS interview questions and practice your responses to prepare thoroughly.
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ICCS Reviews by Locations
|
Customer Care Executive
315
salaries
|  ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
122
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Service Executive
81
salaries
| ₹1.1 L/yr - ₹4 L/yr |
|
Sales Executive
76
salaries
| ₹1.1 L/yr - ₹3.8 L/yr |
|
Cce Executive
69
salaries
| ₹1.1 L/yr - ₹3.8 L/yr |
Explore more salaries
Joining bonus
3 total
responses
International/On-site exposure
3 total
responses
Office cab/shuttle
2 total
responses
Free meal
1 total
response
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