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ICCS
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What employees say about ICCS?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
67% employees reported
Flexible timing
43% employees reported
No travel
66% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
5 reviews
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7 reviews found
CCE in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My process and Team leader's support
- Skill development - Good
- Work-life balance - Good
Dislikes
Their supportiveness after leaving their company, as they are not providing my 10days of salary.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
CCE in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only one thing is like that good friendly nature.
- Job security - Good
Dislikes
Not telling correctly what is dislike and like.
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
CCE in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not bad but not good
- Salary - Good
Dislikes
toxic work culture
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
CCE in Noida sector 2
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
any time give your 8 hour a day
Dislikes
System and management not good no budy provide you system and headset if your system not working properly that means your fault so you r not aligble for downtime than you give your extra time so that's why my experience was not good with iccs
- Skill development - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
CCE in Noida sector 2
Full Time
D2h Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like thik process
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City, Travel Within Country.
CCE in Noida
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture I like the most and management I don't like.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Their management, not having clear conversation with the employee.
Work Details
Ok-Ok
Work days: Monday to Saturday (Strict Timings)
CCE in Noida
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Need help during closed the sale
- Skill development - Good
- Promotions - Good
Dislikes
Abut incentive not fullfill properly with their words
Work Details
Well it's a good experience to work in iccs and our TL also very down to earth kind of person and very supportive...
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Team Lead in Kochi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For my process it was kind of relaxed. No manger in site so less pressure. Very less data has to be shared on daily basis. No work pressure is the high light but all depends upon the process
- Salary - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No job security. I have seen people thrown out of the company without proper reasons. Promotions after 1st level that is TL,QA, is very limited.
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Noida
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Accessibility via metro. Availability of e rikshaws.
Dislikes
Poor farsighting. Unable to understand business needs. Dull management. Unprofessional practices. Management and perks are local but work load and expectations are global. Punching machine to HR portal everything glitches.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in New Delhi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management is also not good
Dislikes
This is the worst company I have joined.... Really... I completed my notice period on 15th July 2024 It's been more than 45 working days and company denying to credit my remaining amount and issue my reliving letter. They said will get the amount aftre 1 month from now. I met ER but ER team is useless.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Customer Service Executive in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction I liked there the most.
- Work satisfaction - Good
Dislikes
Skill development chance is low and culture is also poor and there you're not be getting the chance to build up your carrier.
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you don’t wanna do work or not getting any jobs in other companies, you can come at ICCS, you’ll get the job for sure.
Dislikes
They don’t even have the clean water, the broken chairs are there for the executives, no management, the temperature is very high at the working floor, the management is very poor, and a lot politics
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Navi Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing
Dislikes
Worst Company I would say that exist in BPO sector. no respect to the Employee I was in cross sale process My team leader was Henna . she is nightmare , She is like a "Lady don". pressuring me in every half n hour or minutes . I joined as a fresher but its been around 3 year im not gonna forgot this company . After a month when my mind is not cable of handling such torcher I have decided to give a spot resign ....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Senior Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They offered a good salary
Dislikes
There is nothing about liking this company, they have terrible policies there. No job security, they can throw you out any time without proper justification.
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
MIS Executive in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No it's all are good
Quality Analyst in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I dont like anything in Iccs
Dislikes
I DISLIKE EVERYTHING IN ICCS
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Sales Executive in Bangalore / Bengaluru
Full Time
Construction Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing!
Dislikes
everything Salary delay Working over
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other ICCS Reviews
Cce Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like everyone who comes for interview got there job
Dislikes
The management is very bad they don't give salary on time and cut salary without any reason
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Computer Typist in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comments simple waste Endha company ku dislike mattum dha Like panra maadhiri onnumay ella endha company la very worst Oru company oda first point - employee satisfaction is very important But this company employee not satisfaction
Dislikes
Very worst Very very worst campany in Chennai kotturpuram and solinganallur branch No increment Low salary Anga work panra manager , ceo and all members fraud Waste of time Don't go this company interview and work Worst campany and your career is gone. Go on other best company Iccs is not worth all are fraud .
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Cluster Head and Senior Manager in Navi Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like in ICCC there is no job security.
Dislikes
They removed me without Notice without any performance issue. Also, They haven't provide salary. I recommend not join here at management level they took such decisions
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within Country.
Assistant Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing I can mention
Dislikes
Less salary,high work pressure, no benefits,no.medical benefits, no secure for job, management is poor, poor infrastructure.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Sme Process Specialist in Noida
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
I will suggest all of you don’t join this organisation because that’s the worst company if you join this organisation by mistake as soon as leave office environment or culture everything is worst they didn’t provide salary in time that’s the biggest issue in this organisation salary issue not growth in this organisation if you want give the resignation they didn’t approve they want you leave this organisation without serving notice period like expond...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Team Lead Operations in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only working with the office colleague is good
Dislikes
Not at all benefits in name PLI they cut the amount from your salary which in CTC and work culture not in a basic manner also. Higher management have words with cost cutting every time and don't give the salary on time Not recommended for joining there if you want enhance growth and salary part also
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
BDA in Navi Mumbai
Full Time
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I wanted a promotion about me.If I get a chance again I will definitely join this company so please can you help me
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There the increment should have happened sooner but it is late, I don't like it.
- Job security - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
HR Manager in Noida
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Deputy Quality Training Manager in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
Dislikes
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Sr.CCE in Navi Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time
Dislikes
poor management
- Company culture - Poor
- HQ - Delhi/NCR, Delhi, India
- BPO
- 501-1k Employees (India)
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ICCS Reviews by Designations
- ICCS Customer Care Executive Reviews
- ICCS Team Lead Reviews
- ICCS Customer Service Executive Reviews
- ICCS Cce Executive Reviews
- ICCS BPO Executive Reviews
- ICCS Quality Analyst Reviews
- Show more
- ICCS Telecaller Reviews
- ICCS Team Lead Operations Reviews
- ICCS Customer Support Executive Reviews
- ICCS Sales Executive Reviews
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AmbitionBox has 7 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 67% of employees reported the working days at... ICCS as Monday to Saturday. 57% employees reported the work timings at ICCS as Strict timing. Read more- Home >
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