AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Premium Employer
i
This company page is being actively managed by
HCLTech Team. If you also belong to the team, you
can get access from
here
HCLTech
Compare
Filter reviews by HCLTech Senior Customer Service Representative Reviews
Overall Rating
based on 42
reviews
What employees say about HCLTech?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
74% employees reported
Monday to Friday
63% employees reported
Flexible timing
50% employees reported
No travel
78% employees reported
View more detailed insights
Gender based rating
Rated by Women
44 reviews
Rated by Men
91 reviews
Jobseekers also viewed
Top Mentions
in HCLTech Senior Customer Service Representative Reviews
42 reviews found for "salary"
Return to all reviews
You are reading trusted reviews. Keep reading to find out more about
HCLTech.
Discover interview dos and don'ts from real experiences
What people are saying about HCLTech
View All
a genesys platform developer
1w
HCL Tech Offer Evaluation
I would like to request you all for your valued advice on how is HCL tech as a company. I have been offered consultant
role & have received a 30 % hike. However, a huge chunk of the offered CTC has gone into variable components(EPB bonus, performance bonus).
Can you guys please share if hcltech pays the EPB bonus fully/ Month? How is the job security for mid-level experienced employees?
Got a question about HCLTech?
Ask anonymously on communities.
People also ask about HCLTech's Senior Customer Service Representatives
Is HCLTech a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 42 employee reviews, it's clear that most senior customer service representatives have an average experience working at HCLTech.
Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does HCLTech pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech senior customer service representatives rate their salary and benefits at 2.8 out of 5, based on 42 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's senior customer service representatives salaries
here
and to read reviews specifically about salary and benefits at HCLTech for senior customer service representatives,
click here
.
How is the work culture at HCLTech for Senior Customer Service Representatives?
Work culture at HCLTech for senior customer service representatives is rated 3.5 out of 5 by 42 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at HCLTech for senior customer service representatives,
click here
.
How is the job security at HCLTech for Senior Customer Service Representatives?
Based on 42 reviews on AmbitionBox, HCLTech's senior customer service representatives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech for senior customer service representatives,
click here
.
Is work from home available to Senior Customer Service Representatives at HCLTech?
According to AmbitionBox, 7% of HCLTech's senior customer service representatives work from home permanently, 19% work from the office, and 74% follow a hybrid model, based on 16 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
Tell us how to improve this page.
HCLTech Senior Customer Service Representative Reviews by Locations
- Home >
- Reviews >
- HCLTech Reviews >
- HCLTech Senior Customer Service Representative Reviews
Join HCLTech Find your spark and discover what drives you forward
15%
less
than the average Senior Customer Service Representative Salary in India
View more details
Office cab/shuttle
2 total
responses
Health insurance
4 total
responses
Child care facility
2 total
responses
Office gym
2 total
responses
Compare HCLTech with
TCS
Compare
Wipro
Compare
Accenture
Compare
Cognizant
Compare
Rate your company