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HCLTech Senior Customer Service Representative Gurgaon / Gurugram Reviews

Updated 31 Jul, 2024
Overall Rating
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2.0/5
based on 6 reviews

Rating distribution

Category Ratings

2.8

Job security

2.3

Work satisfaction

2.2

Company culture

2.1

Salary

1.9

Work-life balance

1.9

Promotions

1.8

Skill development

What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

100% employees reported

Strict (9.30pm - 7pm)

Strict (9.30pm - 7pm)

27% employees reported

No travel

No travel

100% employees reported

Gender based rating

4.2
female

Rated by Women

2 reviews

1.6
male

Rated by Men

4 reviews

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Top Mentions in HCLTech Senior Customer Service Representative Gurgaon / Gurugram Reviews

6 reviews found

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People also ask about HCLTech, Gurgaon / Gurugram Senior Customer Service Representatives

Is HCLTech, Gurgaon / Gurugram a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.0 out of 5 from over 6 employee reviews, it's clear that most senior customer service representatives have a below average experience working at HCLTech, Gurgaon / Gurugram. Job security holds the highest rating at 2.8, while skill development is rated the lowest amongst all factors at 1.8.
Does HCLTech, Gurgaon / Gurugram pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech, Gurgaon / Gurugram senior customer service representatives rate their salary and benefits at 2.1 out of 5, based on 6 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech, Gurgaon / Gurugram's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at HCLTech, Gurgaon / Gurugram for senior customer service representatives, click here .
How is the work culture at HCLTech, Gurgaon / Gurugram for Senior Customer Service Representatives?
Work culture at HCLTech, Gurgaon / Gurugram for senior customer service representatives is rated 2.2 out of 5 by 6 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at HCLTech, Gurgaon / Gurugram for Senior Customer Service Representatives?
Based on 6 reviews on AmbitionBox, HCLTech, Gurgaon / Gurugram's senior customer service representatives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HCLTech, Gurgaon / Gurugram.

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