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3.5

based on 34.7k Reviews

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HCLTech Senior Customer Service Representative Chennai Reviews

based on 39 reviews
Updated 28 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job security

3.9

Company culture

3.8

Work satisfaction

3.7

Work-life balance

3.7

Skill development

3.2

Salary

3.0

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Top Mentions in HCLTech Senior Customer Service Representative Chennai Reviews

39 reviews found

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People also ask about HCLTech, Chennai Senior Customer Service Representatives

Is HCLTech, Chennai a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 39 employee reviews, it's clear that most senior customer service representatives have an average experience working at HCLTech, Chennai. Job security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech, Chennai pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech, Chennai senior customer service representatives rate their salary and benefits at 3.2 out of 5, based on 39 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HCLTech, Chennai's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at HCLTech, Chennai for senior customer service representatives, click here.
How is the work culture at HCLTech, Chennai for Senior Customer Service Representatives?
Work culture at HCLTech, Chennai for senior customer service representatives is rated 3.9 out of 5 by 39 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech, Chennai for senior customer service representatives, click here.
How is the job security at HCLTech, Chennai for Senior Customer Service Representatives?
Based on 39 reviews on AmbitionBox, HCLTech, Chennai's senior customer service representatives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Chennai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Chennai for senior customer service representatives, click here.

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Gender Based Ratings for HCLTech Senior Customer Service Representative Chennai

based on 37 reviews
4.2
Rated by 15 Women

Rated 4.4 for Work-life balance and 4.4 for Job security

women
3.5
Rated by 22 Men

Rated 4.7 for Job security and 3.6 for Skill development

men

Working Days for HCLTech Senior Customer Service Representative Chennai

based on 39 reviews
Monday to Friday
80%
Rotational Shift
17%
Other
3%

Work Timings for HCLTech Senior Customer Service Representative Chennai

based on 39 reviews
Flexible timing
Strict (5.30pm - 3.30am)
Strict (6pm - 4am)
59%
9%
6%
26% employees reported other strict timings

Shift Timings for HCLTech Senior Customer Service Representative Chennai

based on 39 reviews
Night shift
Day shift
92%
8%

Business Travel for HCLTech Senior Customer Service Representative Chennai

based on 39 reviews
No travel
73%
Within city
18%
Within country
6%
International travel
3%
HCLTech Senior Customer Service Representative Salaries in Chennai
based on 192 salaries
₹1.7 L/yr - ₹4.2 L/yr
13% less than the average Senior Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
1 total response
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
meal
Cafeteria
1 total response
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