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HCLTech Senior Customer Service Representative Chennai Reviews

Updated 23 Feb, 2025
Overall Rating
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3.4/5
based on 42 reviews

Rating distribution

Category Ratings

4.2

Job security

4.0

Company culture

3.6

Work satisfaction

3.5

Skill development

3.4

Work-life balance

3.0

Salary

2.9

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What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

80% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

70% employees reported

Gender based rating

3.7
female

Rated by Women

17 reviews

3.2
male

Rated by Men

23 reviews

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Top Mentions in HCLTech Senior Customer Service Representative Chennai Reviews
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42 reviews found

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Sun Pharmaceutical Industries

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Read HCLTech Reviews based on similar designations

3.7
 Analyst

 (377)

3.2
 Senior Analyst

 (298)

3.7
 Process Associate

 (105)

3.5
 Team Lead

 (70)

4.4
 Customer Service Executive

 (56)

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People also ask about HCLTech, Chennai Senior Customer Service Representatives

Is HCLTech, Chennai a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 42 employee reviews, it's clear that most senior customer service representatives have an average experience working at HCLTech, Chennai. Job security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.9.
Does HCLTech, Chennai pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech, Chennai senior customer service representatives rate their salary and benefits at 3.0 out of 5, based on 42 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HCLTech, Chennai's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at HCLTech, Chennai for senior customer service representatives, click here .
How is the work culture at HCLTech, Chennai for Senior Customer Service Representatives?
Work culture at HCLTech, Chennai for senior customer service representatives is rated 4.0 out of 5 by 42 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HCLTech, Chennai.
How is the job security at HCLTech, Chennai for Senior Customer Service Representatives?
Based on 42 reviews on AmbitionBox, HCLTech, Chennai's senior customer service representatives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Chennai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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HCL Healthcare

Rated 4.5 for Work-Life Balance by our employees on AmbitionBox

Join HCLTech Find your spark and discover what drives you forward
HCLTech Senior Customer Service Representative Salaries in Chennai
based on 227 salaries
₹1.7 L/yr - ₹4.5 L/yr
13% less than the average Senior Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
1 total response
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
meal
Cafeteria
1 total response
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