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Filter reviews by HCLTech Senior Customer Service Representative Reviews
Overall Rating
based on 141
reviews
What employees say about HCLTech?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
74% employees reported
Monday to Friday
64% employees reported
Flexible timing
49% employees reported
No travel
78% employees reported
View more detailed insights
Gender based rating
Rated by Women
44 reviews
Rated by Men
93 reviews
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141 reviews found
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anavidwatcher
works at
HCLTech
Serving notice, no offer yet, 20 days left
Is the market for support agents dead right now... Have been trying to get a callback related to remote desktop support positions as well as incident management process.
Any suggestion or help would be appreciated 👍
Update- I have started getting calls now, just 8 days left .. hopeful I wouldn't be empty handed.
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People also ask about HCLTech's Senior Customer Service Representatives
Is HCLTech a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 139 employee reviews, it's clear that most senior customer service representatives have an average experience working at HCLTech.
Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.5.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does HCLTech pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech senior customer service representatives rate their salary and benefits at 2.8 out of 5, based on 139 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's senior customer service representatives salaries
here
and to read reviews specifically about salary and benefits at HCLTech for senior customer service representatives,
click here
.
How is the work culture at HCLTech for Senior Customer Service Representatives?
Work culture at HCLTech for senior customer service representatives is rated 3.5 out of 5 by 139 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at HCLTech for senior customer service representatives,
click here
.
How is the job security at HCLTech for Senior Customer Service Representatives?
Based on 139 reviews on AmbitionBox, HCLTech's senior customer service representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech for senior customer service representatives,
click here
.
Is work from home available to Senior Customer Service Representatives at HCLTech?
According to 16 AmbitionBox reviews, HCLTech does not currently offer any work-from-home options to senior customer service representatives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
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Join HCLTech Find your spark and discover what drives you forward
15%
less
than the average Senior Customer Service Representative Salary in India
View more details
Office cab/shuttle
2 total
responses
Health insurance
4 total
responses
Child care facility
2 total
responses
Office gym
2 total
responses
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