Globiva Customer Success, Service & Operations Department Reviews

Likes

One thing I really enjoyed about working at Globiva was the great team dynamic. I was fortunate to have made some wonderful friends at work and also our TL and seniors were very cooperative and supportive

Dislikes

One area for improvement I experienced during my time at Globiva was the compensation package. I felt that the salary was relatively low…..

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

People like rajat arora are always there to eat your job in order to save their. no matter how much supportive you be but in the end the sick man would do nothing about it and will always boast in front of the clients that he is doing everything. Even the HR are pathetic.Nishi Ashutosh mohapatra are the some examples as well of people who are good for nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Supportive Manager and team members

Dislikes

- Salary deduction for no reasons - No health insurance - Worst company policies - Management and HRs - No Work-life balance - Login/Logout time - No promotions and Hikes irrespective of your experience - 6 days working - Sometimes, no week offs. - Forced to work for night shifts without providing cabs

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst company I have ever worked in. No work environment, no job security, no culture , worst environment, too much work pressure,

Dislikes

I hate everything about this company, no proper rules also , it gives a feeling of old school days when we were kids , the team leaders are very irresponsible, plz improve your work environment

Work Details

Work days: Monday to Saturday

Likes

Just one thing is good that salary comes on 5th

Dislikes

Worst management in hdfc process. TL and Manager both are just there to feed on your money. You cant get an off on national holidays you have to work as your requirements are on the peak in holidays. Office politics at the top. If you are a hardworking person go try somewhere else but if you are a licker globiva is the best place for you.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

My first TL Mr Vishal Manchanda his best ans supported person and office friends good that's it...

Dislikes

Everything is dissatisfaction company management also poor and team leader is just like joke .. suppose you are tenure you worked this 2 years above but company and TL never given you respect and which process you worked you come to office before time but you exit office daily 45 minutes and 1:15 hrs ... totally my experience is this company bed ..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

In my 06 years tenure I got the opportunity to know how the Bpo works and some operational strategies to run the process.

Dislikes

It is just not dislike but toxicity i can say, the culture here now is not friendly to work if you are Team Leader or even manager cause the so called AVP’s and DVP’s they are not thinking wisely as per them perceptions are going on, whole company is busy in attendance only from team leader to Director nobody is bother to check what’s going on at ground level. In my 06 years tenure, No gathering, No R&R conducted for TL’s or manger’s or even nobody bother to come and talk with you they only want to know about attendance & attendance & attendance. So if you enthusiastically want to know the attendance process then only join Globiva because only one thing you may learn from here ATTENDANCE..!!...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cultural Programs

Dislikes

Cafeteria is not good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.