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Fusion CX Customer Service Associate Reviews

Updated 30 Mar, 2025
Overall Rating
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3.5/5
based on 101 reviews

Rating distribution

Category Ratings

3.5

Skill development

3.4

Work-life balance

3.3

Job security

3.3

Work satisfaction

3.2

Company culture

3.2

Salary

2.8

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What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

80% employees reported

Rotational Shift

Rotational Shift

61% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

70% employees reported

Gender based rating

3.4
female

Rated by Women

42 reviews

3.6
male

Rated by Men

54 reviews

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Top Mentions in Fusion CX Customer Service Associate Reviews

101 reviews found

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People also ask about Fusion CX's Customer Service Associates

How is Fusion CX to work for?
Fusion CX is rated 3.5 out of 5, based on 99 reviews by employees on AmbitionBox. Fusion CX is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 3.2 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.2 at Fusion CX by 99 employees. While job security is rated 3.3 and work-life balance is rated 3.4 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.
Is work from home available in Fusion CX?
According to AmbitionBox, 10% Fusion CX employees work from home permanently, and 5% work from office 2 days/week (based on 20 AmbitionBox reviews in last 6 months).

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Fusion CX Customer Service Associate Salary
based on 224 salaries
₹1 L/yr - ₹2.4 L/yr
52% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
paternity
Paternity leaves
1 total response
healthInsurance
Health insurance
2 total responses
annualLeaves
Annual leaves
1 total response
+4 more benefits
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