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Fusion CX

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3.5

based on 1.5k Reviews

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Fusion CX Senior Customer Service Associate Kolkata Reviews

Updated 9 Apr, 2022

Overall Rating

3.4/5

based on 2 reviews

Rating distribution

1 (50.0%)

0 (0%)

1 (50.0%)

0 (0%)

Category Ratings

5.0

Job security

5.0

Skill development

4.2

Promotions

3.4

Company culture

3.4

Work satisfaction

2.6

Work-life balance

1.9

Salary

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2 reviews found

Sort by: Popular

Senior Customer Service Associate in Kolkata

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 09 Apr 2022

Likes

Average company.. Good place to start your carrier but not a good place to strat as experience one.. Avoid expectations because company sucks at keeping their promises.

Skill development - Excellent
Job security - Excellent
Promotions - Good

Dislikes

Company Policy

Salary - Bad
Work-life balance - Poor

Work Details

Terrible

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Kolkata

Customer service associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Aug 2021

Likes

Everyone is very friendly and helpful!!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometimes they used to stretch the working hours..

Work Details

It is very nice.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Top trending discussions

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Career Growth

2w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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Fusion CX Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you.