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Fusion CX Customer Support Executive Kolkata Reviews

Updated 2 Nov, 2024
Overall Rating
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4.0/5
based on 15 reviews

Rating distribution

Category Ratings

4.2

Work-life balance

4.1

Company culture

4.1

Skill development

4.0

Job security

4.0

Work satisfaction

3.8

Salary

3.7

Promotions

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

64% employees reported

Strict (10am - 7pm)

Strict (10am - 7pm)

31% employees reported

No travel

No travel

82% employees reported

Gender based rating

4.1
female

Rated by Women

5 reviews

4.0
male

Rated by Men

8 reviews

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Top Mentions in Fusion CX Customer Support Executive Kolkata Reviews

15 reviews found

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People also ask about Fusion CX, Kolkata Customer Support Executives

Is Fusion CX, Kolkata a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 15 employee reviews, it's clear that most customer support executives have a positive experience working at Fusion CX, Kolkata. Work-life balance holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.7.
Does Fusion CX, Kolkata pay their Customer Support Executives well?
According to AmbitionBox reviews, Fusion CX, Kolkata customer support executives rate their salary and benefits at 3.8 out of 5, based on 15 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX, Kolkata's customer support executives salaries here and to read reviews specifically about salary and benefits at Fusion CX, Kolkata for customer support executives, click here .
How is the work culture at Fusion CX, Kolkata for Customer Support Executives?
Work culture at Fusion CX, Kolkata for customer support executives is rated 4.1 out of 5 by 15 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Fusion CX, Kolkata.
How is the job security at Fusion CX, Kolkata for Customer Support Executives?
Based on 15 reviews on AmbitionBox, Fusion CX, Kolkata's customer support executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Fusion CX, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Fusion CX Customer Support Executive Salaries in Kolkata
based on 54 salaries
₹1 L/yr - ₹3.5 L/yr
37% less than the average Customer Support Executive Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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