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Firstsource Solutions

Compare

3.7

based on 4.5k Reviews

Filter reviews by

Firstsource Solutions Quality Analyst Reviews

Updated 22 Jan, 2025

Overall Rating

3.6/5

based on 53 reviews

Rating distribution

26 (49.1%)

11 (20.8%)

6 (11.3%)

2 (3.8%)

8 (15.1%)

Category Ratings

3.5

Company culture

3.5

Job security

3.5

Work-life balance

3.4

Salary

3.4

Skill development

3.4

Work satisfaction

3.1

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

61% employees reported

Flexible timing

77% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

15 reviews

3.5

Rated by Men

35 reviews

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Top Mentions in Firstsource Solutions Quality Analyst Reviews

53 reviews found

Sort by: Popular

Quality Analyst in Chennai

Full Time

Quality Assurance - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 24 Jan 2025

Likes

Salary is good

Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad

Quality Analyst in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

2.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jan 2025

Likes

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Skill development - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Hyderabad / Secunderabad

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Jan 2025

Likes

Job security - Good
Work-life balance - Good

Dislikes

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Quality Analyst in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jan 2025

Likes

I'm very happy to part of this organisation

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Chennai

Full Time

Healthcare & Life Sciences - Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Nov 2024

Likes

Learning and development

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing anything

Promotions - Poor

Quality Analyst in Bangalore / Bengaluru

Full Time

Quality Assurance - Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 14 Oct 2024

Likes

Wfh

Dislikes

Team leader n managers

Job security - Poor
Work-life balance - Poor

Quality Analyst in Gandhinagar

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Aug 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all is good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Quality Analyst in Chennai

Full Time

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Jun 2024

Likes

It's a wonderful experience for me

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Quality Analyst in Chennai

Full Time

Health Informatics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 May 2024

Likes

Don’t join this company

Dislikes

Worst management’s

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Quality Analyst in Hyderabad / Secunderabad

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 27 Mar 2024

Likes

Environment was food

Salary - Excellent
Skill development - Excellent
Company culture - Excellent

Dislikes

Hard to work here

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Bangalore / Bengaluru

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Dec 2023

Likes

Flexibility in work timings

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

They can put you in redeployment anytime, by hiring freshers to replace you. And that to giving no specific reason.

Salary - Poor
Job security - Bad

Quality Analyst in Bangalore / Bengaluru

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 12 Nov 2023

Likes

Nothing

Job security - Good

Dislikes

Worst HR's i feel they don't have any work they will try and keep convincing girls to raise POSH even when the person doesn't want to, specially this jitender gill worst person and culprit behind all this. They say posh shouldn't be discussed with anyone and this people will itself tell to other person worst ever

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Quality Analyst in Bangalore / Bengaluru

Full Time

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Aug 2023

Likes

👍 culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None. I've worked in bangalore and Hyderabad location. My experience was good.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Vijayawada

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 Dec 2022

Likes

work environment

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

work life balance

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Bangalore / Bengaluru

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Feb 2023

Likes

Everything is a great apart from salary increment.

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary increment

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Bangalore / Bengaluru

Full Time

Quality Analyst Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 May 2022

Likes

Good work life and balanced lifestyle.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Personally, I don't see major dislikes just of fun and entertainment

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Chennai

Full Time

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Jun 2022

Likes

Good place to work, stressfree

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No learning space for new skills

Work Details

Work days: Monday to Friday (Strict Timings)

Quality Analyst in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 25 Mar 2021

Likes

No thing worst treatment for all employees

Dislikes

Worst place to work. No help from management for even small request. No bill reimbursement on time. They care till they are with you once u get transfer they will not even assist you on any part for which they are responsible or not even they pick up your call

Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Hectic, worst

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Bangalore Rural

Full Time

Trading, Asset & Wealth Management Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Mar 2021

Likes

Great firm to work on

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Very good

Work days: Monday to Friday (Flexible Timings)

Quality Analyst in Chennai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

5.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 09 May 2019

Likes

Stress free but won't b able to learn anything

Promotions - Excellent

Dislikes

Everything. Even your a trainer in firstsource they will make u to do production .

Salary - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Trainer

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

No benefits . totally watse

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I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 53 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more