Firstsource Solutions Engineer- Customer Support Reviews

Likes

Atmosphere

Dislikes

Salary Promotion Management Hike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Every body was supportive & cooperative. Environment was very familiar to working with in. They celebrated every culture. Company was very careful & protective about his employees..

Dislikes

In the matter of Promotion was very critical in my point of view.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good company

Dislikes

More stress in job

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nice to start up career

Dislikes

No salary appraisal

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

We are like as environment and skills development

Dislikes

So we are dislike as no increament as for work here no given more approtunity

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Very worst experience

Dislikes

It has very totchal for IT team so many pressure only 1 day week off site manager behaviour is very worst. They treat like animals

Work Details

Work timings: Strict Timings

Likes

It's nice place to work

Dislikes

It's too long walk

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

nothing much to explain, I have rated already which explains how satisfied employees are with this org.

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

After clearing 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

work life balance, WFH

Dislikes

No job security, Pathetic management, Night shift

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value to the people who work effectively.

Likes

Nothing they treat us like we are nothing to them They don't value us Even HR is not Supportive We been pressurise to do Overtime

Dislikes

Everything Only Hiring Team is good other then that Didn't get any support from them as an employee

Work Details

Work related travel: This job involves Travel Within City.

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Dislikes

The company has several areas for improvement, such as addressing concerns about limited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More

Dislikes

While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much

Dislikes

No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.