This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 12 Jul, 2023
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
5.0
Work Satisfaction
4.0
Work-Life balance
4.0
Skill development
4.0
Promotions/Appraisal
2.1
Company culture
2.1
Salary & Benefits
1.2
Job Security
First Source is rated
3.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Source is rated
3.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Engineer- Customer Support in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 12 Jul 2023
Likes
good working environment
remote work
Dislikes
worst management
no perks other than salary
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Engineer- Customer Support in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Jul 2018
Likes
Environment of the company and work as well as best support from the team leaders
Engineer- Customer Support in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Aug 2018
Likes
Really it's awesome am happy to say that am part of first source co. Really it was nice experience n also my teammates are awesome really it was a good experience.
Dislikes
Nothing
Work Details
Customer support executive
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Service Desk Engineer in
Chennai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Its Awesome
Dislikes
No, I don't
Desktop Support Engineer L1 in
Chennai
Full Time
·
Hardware Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Atmosphere
Dislikes
Salary
Promotion
Management
Hike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Desktop Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Feb 2024
Likes
Work environment everything so good
Dislikes
Some persons irresponsible manner
IT Executive in
Bhubaneswar
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 May 2023
Likes
Every body was supportive & cooperative.
Environment was very familiar to working with in. They celebrated every culture. Company was very careful & protective about his employees..
Dislikes
In the matter of Promotion was very critical in my point of view.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Jul 2023
Likes
Good company
Dislikes
More stress in job
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Remote Desktop Support Engineer in
Chennai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 06 Jun 2023
Likes
Nice to start up career
Dislikes
No salary appraisal
Work Details
Work days: Rotational Shift
(Flexible Timings)
Desktop Support Engineer in
Mumbai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Jan 2023
Likes
We are like as environment and skills development
Dislikes
So we are dislike as no increament as for work here no given more approtunity
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Desktop Support Engineer L1 in
Chennai
Full Time
·
Information Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 18 Nov 2022
Likes
Very worst experience
Dislikes
It has very totchal for IT team so many pressure only 1 day week off site manager behaviour is very worst. They treat like animals
Work Details
Work timings: Strict Timings
Desktop Support Engineer in
Chennai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 31 Aug 2023
Likes
It's nice place to work
Dislikes
It's too long walk
Work Details
Work days: Monday to Saturday
(Flexible Timings)
System Administrator (working remotely)
Full Time
·
Legal Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jun 2023
Likes
nothing much to explain, I have rated already which explains how satisfied employees are with this org.
Dislikes
NA
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other First Source Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Associate in
Chennai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
Dislikes
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
Senior Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Dec 2024
Likes
I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
CS Associate in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Nov 2024
Likes
My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
Dislikes
Nothing he was perfect
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior CSA in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Nothing
Dislikes
Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Nothing is good about the company
Dislikes
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Quality Executive in
Chennai
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Nov 2024
Likes
No likes
Dislikes
Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Indore
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2024
Likes
They provide opportunities to fresher it's good thing in that company
Dislikes
There isn't lots of thing to learn and improve ourself and also they less opportunities for a employee growth.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst SME in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Its a good company have experience. No much pressure in tge process i worked. But facilities are not upto the standards.
Dislikes
The lead is over egoistic and the manager is just his pawn. However good the company is if the supervisor is not good, it will become the worst place to work.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2024
Likes
The canteen food
Dislikes
If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated
Senior Customer Service Associate in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Sep 2024
Likes
Only Few TL'S are supportive and helpful in every situation.
Dislikes
Whole management is completely worst. Sales pressure is too high and management can sac any employee any time. Since they have paid the penalty to client management is recovering that cost by reducing incentives.
People also ask about First Source's Engineer- Customer Supports
How is First Source to work for?
First Source is rated 3.1 out of 5, based on 3 reviews by employees on AmbitionBox.
First Source is known for Work Satisfaction which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 1.2 and can be improved. To know first hand how it is like to work at First Source read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at First Source?
According to AmbitionBox ratings, First Source employees rate its salary and benefits as 2.1 out of 5. You can know more about First Source Salaries at AmbitionBox
How is the work culture at First Source?
Work culture is rated 2.1 at First Source by 3 employees. While job security is rated 1.2 and work-life balance is rated 4.0 at First Source. Read detailed reviews by employees of First Source on AmbitionBox.