eClerx Customer Success, Service & Operations Department Reviews

Likes

Training system + HR policies were good

Dislikes

The management team was very poor, they are a lot of politics. The management team is always involved in taking advantage of the employees no matter whether they are girls or boys. No learning, ZERO Work-life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good company for freshers. You can learn many things here. Good to start company

Dislikes

Once you are growing in this organisation, as your experience grows you feel compensation low.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Overall satisfied as joined this company as a fresher

Likes

I like all the things about eclerx

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just working with Eclerx from past year, heard about company expelling tenured people, just don't know about job security, management is good, working culture conditions are fine, just little bit of over pressure.

Dislikes

Some policies and work pressure

Work Details

Too much pressure so learned to handle it

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

overall company's working culture is very good and the way comapany provides support to employes during pandemic is reallly appreciaible.

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work place at Pune

Dislikes

Unsecured job & paid transport

Likes

Nothing is good currently to take up a job at eClerx. One will never know when they will be made redundant and will be given a pink slip.

Dislikes

There is no Work-Life balance. Team members can be asked to work even on weekends and long hours on weekdays. Even for working for long hours there is absolutely no work/job satisfaction since employees are paid very less as compared to other companies in the market and there is very minimal increment Y-o-Y. There is no job securityand people can be asked to leave anytime. Lot of roll off's currently happening. Getting employed at eClerx absolutely not recommended....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves International Travel.

Likes

Teammates are supportive

Dislikes

They do not give good salary hike and bonus every year

Work Details

I learned many things while working. I developed myself professionally.

Work days: Monday to Friday (Strict Timings)

Likes

The kind of exposure it provides to employees towards the global financial markets

Dislikes

Compensation and benefits

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Nothing much really.

Dislikes

Lack of projects, especially people coming from development and consulting backgrounds. Because of this, they may throw employees around to different cities (like you might be hired for Mumbai, but will then be forced to shift to Gurgaon or Kolkata) for unlimited amounts of time. Their deputations usually last for 1-2 years! Absolute apathy for an employee's work-life balance. Managers have a govt. employee kind of attitude. You have to go down on your knees for the most basic of things, like asking them to approve your leaves. In short, it's just a BPO/KPO that's trying to portray itself as an IT company....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.