convergys india services Escalation Engineer Reviews
based on 4 reviews
Updated 8 Mar, 2023
Overall Rating
1.9/5
How AmbitionBox ratings work?
Category Ratings
1.9
Job Security
1.9
Skill development
1.9
Work-Life balance
1.9
Promotions/Appraisal
1.9
Work Satisfaction
1.5
Company culture
1.5
Salary & Benefits
convergys india services is rated
1.9 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
convergys india services is rated
1.9 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Escalation Engineer in
Gurgaon / Gurugram
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Mar 2023
Likes
Nothing to Like now, old Convergys is Gone
Dislikes
Everything,
If I had to choose between death & Convergys, I would rather Choose Death
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Escalation Engineer in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2022
Likes
Double Standard Company
Utterly Exploitative Management,
Raising concern means, entire management will use full might of management to put you down.
ITS TECHNICALLY A SLAVERY SYSTEM
& HR is evolved in this too
Dislikes
they are exploiting us to get us done work of 2-3 people from 1 person.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior System Administrator in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Feb 2023
Likes
Job Security
Dislikes
No career pathing and learning opportunities.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Lead in
Pune
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2022
Likes
I am learning, growing and earning. Good place to learn and earn.
Dislikes
Secure X camera and leave policy.
Work Details
Its pretty good.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2023
Likes
Great place to work
Dislikes
No meals
Work Details
Work policy:
Ur
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Gurgaon / Gurugram
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Sep 2023
Likes
Learning
Dislikes
Need long time to get promoted
Technical Support Engineer in
Pune
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2023
Likes
Good working nature.
Dislikes
Political management
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 18 Feb 2021
Likes
Great opportunity for beginners
Dislikes
No salary growth
No increment structure have get behind HRs for small raises an allowances
Work Details
Work days: Monday to Friday
(Strict Timings)
Technical Support Engineer in
Gurgaon / Gurugram
Full Time
·
IT Security Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 23 Mar 2021
Likes
A good company for freshers
Dislikes
Growth opportunities are not much
Work Details
Not good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jun 2023
Likes
I did not like anything there. It was like a BPO culture and no manager on the floor behaved good.
Felt like working under ill-literate management.
Dislikes
Everything including job security, work culture, Team leads, managers.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Software Engineer (working remotely)
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Aug 2024
Likes
Work life balance and work culture
Dislikes
Not much learning
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Gurgaon / Gurugram
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2021
Likes
Management is great, They will push to unleash your potential. 👍Job security is there. Incentive are great depend on the project. Will get a good exposure for a new bie who want to grow in IT sector. I'll recommend to join Convergys as it nourish the employee at their best.
Dislikes
The work pressure depends on which technology you are hired for. But there is lack of training which stands as barrier for Convergys to become number 1 in their field. Due to covid there is no support from TL but that we have to manage.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other convergys india services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Technical Lead in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Great place to build career and learn new technologies
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Advisor Consultant in
Thane
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Lead Operator in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Nothing as such except environment
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
IT Lead in
Bangalore / Bengaluru
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 30 Oct 2024
Likes
It's good to kick start our journey in corporate with
Dislikes
No work life balance due to 24*7 work culture
No off on Indian festival and you will get comp of for Diwali Holi that makes no sense
Appraisal as usual 5-7 %
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Feb 2024
Likes
Job security is better in compare of peer companies.
Dislikes
Poor salary is an area of concern.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Pune
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Real Time Management Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 May 2024
Likes
Stable environment, timely salaries.
Dislikes
Low salaries. Very slow promotion process
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sr. Representative Operations in
New Delhi
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Everything
Dislikes
Nothing was wrong in company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Thane
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Stability
Dislikes
Partiality
Lack of appreciation
No motivation
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Associate 2 in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Oct 2023
Likes
Salary Slip Training Microsoft Associate
Dislikes
Facilities Cab Airconditioner Computer Apple Training
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.