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Cogent E Services

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3.3

based on 3k Reviews

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Cogent E Services Customer Support Associate Reviews

Updated 15 Mar, 2025
Overall Rating
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3.1/5
based on 91 reviews

Rating distribution

Category Ratings

3.0

Company culture

3.0

Skill development

2.9

Work-life balance

2.9

Work satisfaction

2.8

Job security

2.6

Salary

2.6

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

97% employees reported

Rotational Shift

Rotational Shift

67% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

82% employees reported

View more detailed insights

Gender based rating

3.5
female

Rated by Women

25 reviews

2.9
male

Rated by Men

62 reviews

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Top Mentions in Cogent E Services Customer Support Associate Reviews

91 reviews found

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Top Cogent E Services Customer Support Associate Interview Questions

asked in Customer Support Associate interview
Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
View answer (1)
asked in Customer Support Associate interview
Q2. What is diffrent between credit card and debit card.
View answer (1)

Get interview-ready with top interview questions

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asked in Customer Support Associate interview
Q3. what is social media and advantages and disadvantages of social media ?
View answer (1)
asked in Customer Support Associate interview
Q4. What do you know about customer service?
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asked in Customer Support Associate interview
Q5. Checking rate of interest knowledge For example:flate roi and reducing roi.
View answer (1)
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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Cogent E Services

People also ask about Cogent E Services's Customer Support Associates

How is Cogent E Services to work for?
Cogent E Services is rated 3.1 out of 5, based on 91 reviews by employees on AmbitionBox. Cogent E Services is known for Company culture which is rated at the top and given a rating of 3.0. However, Salary is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.6 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 3.0 at Cogent E Services by 91 employees. While job security is rated 2.8 and work-life balance is rated 2.9 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.
Is work from home available in Cogent E Services?
According to AmbitionBox, 3% Cogent E Services employees work from office 3 days/week (based on 27 AmbitionBox reviews in last 6 months).

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Cogent E Services Customer Support Associate Reviews by Locations

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 91 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 67% o...f employees reported the working days at Cogent E Services as Rotational Shift. 57% employees reported the work timings at Cogent E Services as Strict timing. Read more
Cogent E Services Customer Support Associate Salary
based on 264 salaries
₹1.4 L/yr - ₹3.8 L/yr
20% less than the average Customer Support Associate Salary in India
View more details
Employee Benefits for Cogent E Services Customer Support Associate
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
View All
Compare Cogent E Services with

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3.6
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