Cogent E Services Customer Service Associate Reviews

Likes

It's very good opportunity to be associated with cogent. And coming to company policies its very strict from an entry employee level to management department level everyone is equally treated and job is very secured and valued level organization

Dislikes

Only drawback is no Incentives and less salary also we can't expect from a domestic company.

Work Details

My work is pretty good and enjoyed to do interestingly with good team. It is simple yet so challenging. Very nice environment its cool and composed to work freely and flexibly.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Cogent policy and the way off talks and the process controller are totally talk with disrespect like you are nothing and they will give pressure to work because of the policy you cannot even deny that you are not comfortable and your skill are not on that target. They even don't care about your failure in quality and if you decide to leave the company then suddenly they will forcefully move to third level of warning and they will also do not accept the resignation...Read More

Likes

Nothing

Dislikes

1) No annual increment for CSA 2) Multiple EMS issues 3) Low annual increment (8%) for support/Executive in operations 4) Only 2 P short logins 5) No swift change 6) Very poor experience in the company Final verdict: Gonna recommend the operations only for freshers not for experienced CSA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working with cogent for past 8 months and prior to rhis arrangement worked with them for 4 months still they did not provide benefits they promised 3 years ago. They started PF facility past month.

Dislikes

They don't have any work life balance want to achieve target and they will ask for the justification for the leave and afterwards they do not marked as leave or consider as one. It will be deducted fro your salary. Not hygienic we get one toilet paper roll per day (Not per employee) and when asked to housekeeping staff the reason they say as per management they are working.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing is good

Dislikes

They don't know how to behave & talk with executive.they all are handling com

Likes

Good ambience , manager are very friendly with workers.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

okay okay

Dislikes

some support staff like A.M OR Quality amit verma this kind of people are not good but central head is pure soul he is a good person

Likes

Working is very harsh as the senior persons are not supportive

Dislikes

Everything