Cogent E Services Executive Quality Assurance Reviews

Likes

Everything is in our control

Dislikes

No

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best Company to work

Dislikes

Everything is good except work culture as it was the new site open in Gurgaon.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

******* nothing

Dislikes

****** client centric , don't how to behave with the employee

Likes

Na

Dislikes

No dislike as of now

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing nothing nothing

Dislikes

Sir bareilly cogent branch me bhot problems he. Pheli problem he ki yha jhut bol kr hiring hoti he mujhe bataya gya tha ki meri shift night me rhegi Or mene bhi apni purani job chor kr night ke liye hi aya tha pr ab bina puche day me kr di meri family problem chal rhi he mere papa ke falis gir gai h jis bajhe se bo chal tak nhi pa rhe he or din me unhe dekhne bala bhi koi nhi he mene apne tl, am, hr se bhi bat kri bo meri shift change bhi nhi kr rhe he. Cogent ke assistant manager deepak ji ne saf khe diya nhi karunga jiske pass jana he chale jao deepak sir ke sath behavior issue he mujse unhone batamiji se bat ki app hi batao me kya kru bo na to meri shift change kr rhe he or na hi koi solution nikal rhe he. Jis karan aaj me resignation letter dena pr rha he....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Supportive management

Dislikes

As such nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like my team leader good

Dislikes

The cogent salery package is very low

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good boss

Dislikes

Constant bickering of boss

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

there is nothing to like

Dislikes

this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.

Dislikes

There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Well, you get paid to work there.

Dislikes

There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.

Dislikes

No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I want to job opportunities in your company because my skills and my knowledge is matched with your company requirements....so I improve my skills and communication...

Dislikes

Because this company gives target to calls with customer requirement...so it is work load for me so I leave this job

Likes

They hire and give values and all growth promotion and skills

Dislikes

Management is not supportive specially Quality team nd operations head just want to terminate there L1 level employees just for making 1st mistake they don't try to correct then.

Work Details

Work timings: Strict Timings

Likes

Process is good and even the environment.

Dislikes

Company should have mimumm managing skills with agents and process ..there is not benifits from company and poor managing skills .bad experience with the company no holidays even on week off they used to call to do login.no freedom even for breaks.no commication between agents