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Cogent E Services Customer Service Advisor Reviews

based on 19 reviews
Updated 20 Nov, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

3.6

Work-Life balance

3.4

Job Security

3.3

Salary & Benefits

3.3

Work Satisfaction

3.1

Company culture

2.9

Promotions/Appraisal

Top Mentions in Cogent E Services Customer Service Advisor Reviews

19 reviews found

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People also ask about Cogent E Services's Customer Service Advisors

Is Cogent E Services a good place to work for Customer Service Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 19 employee reviews, it's clear that most customer service advisors have an average experience working at Cogent E Services. Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Service Advisors well?
According to AmbitionBox reviews, Cogent E Services customer service advisors rate their salary and benefits at 3.3 out of 5, based on 19 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Cogent E Services's customer service advisors salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer service advisors, click here.
How is the work culture at Cogent E Services for Customer Service Advisors?
Work culture at Cogent E Services for customer service advisors is rated 3.1 out of 5 by 19 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cogent E Services for customer service advisors, click here.
How is the job security at Cogent E Services for Customer Service Advisors?
Based on 19 reviews on AmbitionBox, Cogent E Services's customer service advisors rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cogent E Services for customer service advisors, click here.

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Gender Based Ratings for Cogent E Services Customer Service Advisor

based on 19 reviews
2.5
Rated by 5 Women

Rated 3.4 for Career Growth and 3.3 for Skill Development

women
4.0
Rated by 14 Men

Rated 4.2 for Skill Development and 3.8 for Work-Life Balance

men

Working Days for Cogent E Services Customer Service Advisor

based on 19 reviews
Rotational Shift
72%
Monday to Saturday
21%
Monday to Friday
7%

Work Timings for Cogent E Services Customer Service Advisor

based on 19 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
41%
15%
15%
29% employees reported other strict timings

Shift Timings for Cogent E Services Customer Service Advisor

based on 19 reviews
Day shift
100%

Business Travel for Cogent E Services Customer Service Advisor

based on 19 reviews
No travel
66%
Within city
27%
International travel
7%
Cogent E Services Customer Service Advisor Salary
based on 64 salaries
₹1.1 L/yr - ₹4.3 L/yr
23% less than the average Customer Service Advisor Salary in India
View more details
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
5 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
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