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Cogent E Services

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3.3

based on 2.9k Reviews

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Cogent E Services Customer Service Advisor Reviews

Updated 5 Feb, 2025
Overall Rating
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3.9/5
based on 20 reviews

Rating distribution

Category Ratings

4.1

Skill development

3.8

Work-life balance

3.6

Job security

3.6

Salary

3.5

Work satisfaction

3.3

Company culture

3.2

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

41% employees reported

No travel

No travel

66% employees reported

View more detailed insights

Gender based rating

2.5
female

Rated by Women

5 reviews

4.2
male

Rated by Men

15 reviews

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Top Mentions in Cogent E Services Customer Service Advisor Reviews

20 reviews found

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Career Growth
2w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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People also ask about Cogent E Services's Customer Service Advisors

Is Cogent E Services a good place to work for Customer Service Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 20 employee reviews, it's clear that most customer service advisors have an average experience working at Cogent E Services. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2.
Does Cogent E Services pay their Customer Service Advisors well?
According to AmbitionBox reviews, Cogent E Services customer service advisors rate their salary and benefits at 3.6 out of 5, based on 20 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Cogent E Services's customer service advisors salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer service advisors, click here .
How is the work culture at Cogent E Services for Customer Service Advisors?
Work culture at Cogent E Services for customer service advisors is rated 3.3 out of 5 by 20 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Cogent E Services for Customer Service Advisors?
Based on 20 reviews on AmbitionBox, Cogent E Services's customer service advisors rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services.

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Cogent E Services Customer Service Advisor Reviews by Locations

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 72% o...f employees reported the working days at Cogent E Services as Rotational Shift. 59% employees reported the work timings at Cogent E Services as Strict timing. Read more
Cogent E Services Customer Service Advisor Salary
based on 72 salaries
₹1.2 L/yr - ₹4.5 L/yr
17% less than the average Customer Service Advisor Salary in India
View more details
Employee Benefits for Cogent E Services Customer Service Advisor
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
5 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
View All
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