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Contractual
Non Voice Department
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Happy to work feel free
Nothing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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Very terrible, not recommended to join this company. Making money by sucking employees blood. Thats it.
Not recommended to anybody. Extremely teribble
Work timings: Strict Timings
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Banking Operations Department
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Management is working fine
Food not good and transport not upto the point
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Billing Department
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Good Company for freshers and really learnt a lot in this two yeas, everything is good hear apart from career growth.....
NA
I enjoyed my work and learnt so many operational things .
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing
Management. wrong people in management who don't have any clue how be professional, half of the staff do smoke up outside office which absolutely no one cares about. Late night shifts are worst as an female employee. No care for female employee and cannot talk to anyone in management, female manager shaniya and pooja were toxic andthey had no professionalism in them and no one was comfortable at all speaking to them about any problems as they would just make it worse. Worst company do not join....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing to like about this company
Management is very poor not understanding what is their employees needs just work and go home the company don't care about what employees wants no proper managers there.All the upper management managers are having a very big ego also they always put us down because they are managers can do anything with their employees.Very shitt company to work.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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The only thing I liked in Capita was that we received payment on time. There was no delay
I didn't like the work culture. The management is too bad and environment is stressful.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Earlier when had joined the working environment was good but now things are not the same as it was earlier.
Earlier when had joined the working environment was good but now things are not the same as it was earlier.
Full Time
Voice / Blended Department
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Nothing. The problem starts with relocation and transport issue. A vicious cycle!
Poor Management and Hectic culture
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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NA
nothing good, very very very bad
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Data Science & Machine Learning Department
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Very good work culture, supportive team and leads
Na
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Was offering stable career but now the process is getting shut down.
Less to no salary increment, no support from management. Loading up work without any additional payment, no perks.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Good for shift timing mostly capita has UK shift
Worst work culture no work life balance employees are treated as robots every days shift are changed, and even if you are hired for customer support you are pressurised for sales every day, worst company I have ever worked
Full Time
Software Development Department
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Nothing
There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.
Work policy: Mostly work from home. Work from office only required as per requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There is nothing you would like about this company
Worst place to work, they have no ethics, they are diplomatic all the time they'll say something do something. Official job timing will be 9.15-6.15 but actually it will be 9.15- 8, 8:30. They don't care about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity...Read More
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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So far, just the work from home policy.
Work culture is toxic. Don't expect good appraisal. No job security, as they keep selling their projects and forcing their employees to resign. Management is useless, idiotic and doesn't care about employees wellbeing. Nothing to learn, all projects are legacy, built upon technologies that are no longer used by other companies.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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A good work life balance. A great place to work if your not looking to grow financially or grow your career
Management suddenly decides to cancel yearly appraisal and bonuses for all companies across India. Rest all companies outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Pressure is less then other organisations.
I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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The company was very good till August 2024 but then the sales came in and everything was worst
Don't think to join this org it's useless they hire for customer service and then tell u to do sales or else resign just pathetic I had the best manager but he was removed from the org saying we don't have staffing 0 job security they would make u resign
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There's nothing good to say about this cheapest company.
Worst place to work. Even though you work hard or play smart, management will only recognise or give the offer to it's chosen one (corporate chamcha). An employee completes 5 years and don't give a career growth to the deserving one. At time of induction, this company said, they do inhouse transfer of employees for career growth when candidate has the relevant studies done with certificate handy and when the employee finishes the studies and try to apply for the position, these people don't hire them internally but rather hire candidates from outside. TOTAL SHAME....Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Assessment / Advisory Department
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The employee oriented culture is absolutely amazing. I have never experienced such an employee welfare in all my previous companies.
Capita is not the best paymaster in the market which is a slight pushback.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Nothing to like about the company.
Work culture is to toxic . Office politics to next level. No value for skilled resources. They take advantage of skilled resources and use them and then play office politics against them which is so wrong as an organisation . Very disappointed .joined this company with lot of positivity and gave 100% to the company and worked along. But senior level management is very toxic and they are to involved in playing politics and unskilled resources and people talking sweet and being in good books are encouraged irrespective of their work and spread of toxicity due them . Not a good experience at all . If you are bold to give back to the management they pressurise and create toxic environment irrespective of the good work you did in past . It’s like working with just keeping your face straight to face sheet mask covered both side. And not asking questions....Read More
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing, worst company of the millennium, inefficient senior management, incompetent process leaders and untrained advisors(not their fault tbh). Just a wreck of a company
1)senior management 2)junior management Thats it
Work days: Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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My manager was good but again management is worst
Company environment is toxic before joining they will promise u appraisal incentive but once u are in they will not give u any thing just your basic salary
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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