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Teleperformance Quality Assurance Analyst Interview Questions and Answers

Updated 9 Sep 2022

Teleperformance Quality Assurance Analyst Interview Experiences

1 interview found

Round 1 - HR 

(3 Questions)

  • Q1. Asking about roles and responsibilities of a quality analyst.
  • Q2. Asking about quality parameters
  • Q3. What is my Salary expectations
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asking about 7 qc tool
  • Q2. Asking about compliance and non compliance

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepared to answer confidently. Also learn about 7 qc tool

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is quality it’s a client side of a product side who decides the quality?
  • Ans. 

    Quality is determined by both the client and the product side, as it involves meeting the requirements and expectations of the client while also ensuring the product meets industry standards.

    • Quality is a subjective measure that can vary depending on the perspective of the client and the product side.

    • Clients typically determine quality based on their specific requirements, expectations, and satisfaction with the product...

  • Answered by AI
  • Q2. What is bug life cycle?
  • Ans. 

    Bug life cycle is the process of identifying, reporting, fixing, retesting, and closing bugs in software development.

    • Bug is identified by QA analyst during testing.

    • Bug is reported to development team.

    • Development team fixes the bug.

    • QA analyst retests the bug to verify if it is fixed.

    • If bug is fixed, it is closed. If not, it goes back to development team.

    • Examples: Bugzilla, JIRA, Trello

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, basic English test
Round 2 - One-on-one 

(3 Questions)

  • Q1. Communication test, basic interview questions How long will you work for the company, why should we hire you
  • Q2. Why should we hire you
  • Q3. How long will you work for the company
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Coding Test 

First assessment
Technical
Hr

Round 2 - Technical 

(2 Questions)

  • Q1. Domain knowledge
  • Q2. Personal question
Round 3 - HR 

(2 Questions)

  • Q1. Salary Negotiations
  • Q2. Immediate joiner

Interview Preparation Tips

Interview preparation tips for other job seekers - Domain don’t go for omega worst company
Not providing min resources like teams
Rude behaviours of TL n managers
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Questions on selenium like locators, path etc
  • Q2. Manual testing questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They ask all that you write in your resume
Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Already I worked in R1 RCM, I am looking for Team Lead in Service Quality

I applied via Referral and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

Automation testing and manual

Round 3 - Group Discussion 

If any topic toking well and subject waise also good knowledge

Round 4 - HR 

(2 Questions)

  • Q1. Subject wais question communication
  • Q2. About salary company

Interview Preparation Tips

Interview preparation tips for other job seekers - I know I have good subject and communication i do my level best
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude and coding text

Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself and hiw to ensyre progreee

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of Luck.... Do your best

Interview Questionnaire 

5 Questions

  • Q1.  It was my first internal job posting interview so generally which quiestions they were ask to generally it was product related generally it was product related and which additional experience I would lik...
  • Q2. What are the major qualities do you have based on upon we select you as a team lead
  • Q3. What are the definition of leader
  • Ans. 

    A leader is someone who guides, inspires, and motivates a group of people towards a common goal.

    • Leaders have a clear vision and communicate it effectively

    • They lead by example and set high standards for themselves and their team

    • They empower their team members and encourage collaboration

    • Leaders are adaptable and able to make tough decisions

    • They inspire trust and respect through their actions and words

  • Answered by AI
  • Q4. Suppose you got knowledge from somewhere that you are going to face unplanned srinkage & unplanned an attreation what would be your 1st step . & how do you manage
  • Ans. 

    Assess the situation and take immediate action to prevent further damage. Implement corrective measures to address the issue.

    • Assess the extent of the unplanned shrinkage and attraction

    • Identify the root cause of the issue

    • Implement corrective measures to prevent further damage

    • Communicate the issue to relevant stakeholders

    • Monitor the situation to ensure the issue is resolved

  • Answered by AI
  • Q5. At last my suggestion is that darely face all the questions. this is not necessary that you have the wisdoms all subjects. If you don't able to answer any question then gently apologize. Try to hide that ...

Interview Questionnaire 

2 Questions

  • Q1. Why analysis required to fix the quality problem
  • Ans. 

    Analysis is required to fix quality problems as it helps in identifying the root cause and implementing effective solutions.

    • Analysis helps in identifying the root cause of the quality problem

    • It helps in implementing effective solutions to prevent the problem from recurring

    • Without analysis, the problem may persist or even worsen

    • Analysis can also help in improving overall quality processes and systems

    • Examples of analysis...

  • Answered by AI
  • Q2. Analysis is required to identify the core business problems. Analysis is important to investigate the root causes of the process. Our action plan will give us result when we can able to diagnose the pote...

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Quality Assurance Analyst interview?
Teleperformance interview process usually has 2 rounds. The most common rounds in the Teleperformance interview process are HR and One-on-one Round.
How to prepare for Teleperformance Quality Assurance Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Lean Six Sigma, Quality Analysis, SAP Quality Management and Six Sigma Certified.
What are the top questions asked in Teleperformance Quality Assurance Analyst interview?

Some of the top questions asked at the Teleperformance Quality Assurance Analyst interview -

  1. Asking about compliance and non complia...read more
  2. Asking about quality paramet...read more
  3. Asking about 7 qc t...read more

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Teleperformance Quality Assurance Analyst Interview Process

based on 1 interview

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Teleperformance Quality Assurance Analyst Salary
based on 159 salaries
₹2 L/yr - ₹5.6 L/yr
35% less than the average Quality Assurance Analyst Salary in India
View more details

Teleperformance Quality Assurance Analyst Reviews and Ratings

based on 24 reviews

3.6/5

Rating in categories

3.1

Skill development

3.3

Work-life balance

3.2

Salary

3.4

Job security

3.4

Company culture

3.1

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3.1

Work satisfaction

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