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Teleperformance Quality Assurance Analyst Interview Questions and Answers

Updated 9 Sep 2022

Teleperformance Quality Assurance Analyst Interview Experiences

1 interview found

Round 1 - HR 

(3 Questions)

  • Q1. Asking about roles and responsibilities of a quality analyst.
  • Q2. Asking about quality parameters
  • Q3. What is my Salary expectations
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asking about 7 qc tool
  • Q2. Asking about compliance and non compliance

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepared to answer confidently. Also learn about 7 qc tool

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. 7 quality tools
  • Ans. 

    The 7 quality tools are essential for quality control and improvement in any industry.

    • Check sheets: used to collect data and record observations

    • Pareto charts: used to identify the most frequent problems or causes

    • Fishbone diagrams: used to identify the root cause of a problem

    • Histograms: used to display data distribution

    • Control charts: used to monitor process performance over time

    • Scatter diagrams: used to identify relati...

  • Answered by AI
  • Q2. Team management
  • Q3. Refer to examples
  • Ans. 

    Examples of what?

    • Can you please clarify what you are asking for examples of?

    • Are you asking for examples of my experience as a Quality Analyst?

    • Or are you asking for examples of quality issues I have identified and resolved?

    • Please provide more context so I can give you a relevant answer.

  • Answered by AI

I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell about 7 qc tools
  • Ans. 

    The 7 QC tools are basic problem-solving tools used to identify and solve quality-related issues.

    • Check sheets

    • Control charts

    • Histograms

    • Pareto charts

    • Scatter diagrams

    • Stratification

    • Fishbone diagrams

  • Answered by AI
  • Q2. How important the quality in every field

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask the relevant question

Quality Analyst Interview Questions & Answers

HGS user image Taqweem Ahmad

posted on 24 Nov 2016

I applied via Walk-in

Interview Questionnaire 

3 Questions

  • Q1. Introduction
  • Q2. Operations round
  • Q3. Client round

Interview Preparation Tips

Round: HR Interview
Experience: 1st Question HR always ask you is Introduce yoursellf
Tips: Introduce yourself in details
Hometown
Name of the school
Graduation
Academic background
How many members are there in your family
Hobbies
Etc

Round: Other Interview
Experience: If tour experienced previous jobs description will be asked
Why you left the job
What was your achievement
Where do you see yourself after 5 yrs
What new will you bring to the table
Tips: Never speak I'll about your previous organization
Never state your drawbacks or shortcomings

Round: Other Interview
Experience: They may ask anything about you be it professional or personal such as which last movie you watched how did u celebrate your last bday
Tips: Try to elaborate as much as you can

Skills:
College Name: Jit Borawan

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Need to speak with confidence

Round 2 - One-on-one 

(1 Question)

  • Q1. Prepare about the quality in details

Interview Preparation Tips

Interview preparation tips for other job seekers - While you going for interview please maintain eye contact with interviewer.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Basic questions on sql and manual testing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What is the atmosphere like in the workplace?
  • Ans. 

    The workplace atmosphere is collaborative, supportive, and focused on continuous improvement, fostering both personal and professional growth.

    • Open communication: Team members freely share ideas and feedback, enhancing collaboration.

    • Supportive environment: Colleagues help each other, creating a sense of camaraderie.

    • Focus on quality: Regular training sessions and workshops emphasize the importance of quality assurance.

    • Po...

  • Answered by AI
  • Q2. Do you feel safe while working in FSL?
  • Q3. How many people would you recommend for a position at FSL BPO?
  • Ans. 

    I would recommend a diverse group of candidates for the position at FSL BPO to ensure a well-rounded team.

    • Consider candidates with strong communication skills, as they are essential in a BPO environment.

    • Look for individuals with prior experience in customer service roles, which can enhance team performance.

    • Diversity in backgrounds can bring different perspectives, improving problem-solving and innovation.

    • Assess candida...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a pleasant workplace with a positive environment, respectful individuals, and enjoyable activities.

Interview Questionnaire 

1 Question

  • Q1. What all subjects u have in degree .. explain me in sequence
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Roles and responsibilities
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Quality Assurance Analyst interview?
Teleperformance interview process usually has 2 rounds. The most common rounds in the Teleperformance interview process are HR and One-on-one Round.
How to prepare for Teleperformance Quality Assurance Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Lean Six Sigma, Quality Analysis, SAP Quality Management and Six Sigma Certified.
What are the top questions asked in Teleperformance Quality Assurance Analyst interview?

Some of the top questions asked at the Teleperformance Quality Assurance Analyst interview -

  1. Asking about compliance and non complia...read more
  2. Asking about quality paramet...read more
  3. Asking about 7 qc t...read more

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Teleperformance Quality Assurance Analyst Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Teleperformance Quality Assurance Analyst Salary
based on 160 salaries
₹2 L/yr - ₹5.6 L/yr
33% less than the average Quality Assurance Analyst Salary in India
View more details

Teleperformance Quality Assurance Analyst Reviews and Ratings

based on 26 reviews

3.3/5

Rating in categories

2.9

Skill development

3.0

Work-life balance

2.9

Salary

3.2

Job security

3.2

Company culture

2.9

Promotions

2.9

Work satisfaction

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