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Teleperformance Email Support Executive Interview Questions and Answers

Updated 19 Jul 2024

Teleperformance Email Support Executive Interview Experiences

2 interviews found

Email Support Executive Interview Questions & Answers

user image ashutosh chaturvedi

posted on 19 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction of individual
    • Add your answer
  • Q2. Past experience and communication
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Operations and Process knowledge
    • Add your answer
  • Q2. KPI's and miscellaneous
    • Add your answer
Round 3 - Aptitude Test 

Grammar and Vocabulary

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared with basic English and some general knowledge

Email Support Executive Interview Questions & Answers

user image Pardeep Kumar Meena

posted on 24 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Your introduction, about the qualifications, about your interest, your goal etc
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. The ops round was very hectic. They check the cv and ask about you, your hobbies, family, about your family business, why you don't want to join your family business, if you are from any technical backgrou...
  • Ans. Don't be shy or hesitate. Make sure don't make any grammatical mistakes, and speak as much as you can.
    • Answered by Pardeep Kumar Meena
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hesitate, speak loud and clear, try to not make any grammatical mistakes.

Email Support Executive Interview Questions Asked at Other Companies

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Q3. weekly off day and timing of login and logout.
View answer (1)
asked in 24/7 Customer
Q4. WHAT CUSTOMER SERVICE SUPPORT EXCUTIVE?
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asked in Wells Fargo
Q5. What skills you need as an email CSR,
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Top trending discussions

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Interview Tips & Stories
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TCS
Zemoso Technical Interview
Hi guys, If anyone attended a zemoso technical interview, kindly let me know the questions to be expected. Thanks Zemoso
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Interview questions from similar companies

Email Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Tell me about your college life in 3 language you know for minimum 4-5 minutes
    • Add your answer
Round 2 - Assignment 

Conducted a versant examination in office

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer
Round 4 - Technical 

(4 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Are you comfortable for work from home
    • Add your answer
  • Q3. Do you have a PC and broadband
  • Ans. 

    Yes, I have a PC and broadband.

    • Yes, I have a PC with the latest operating system and broadband connection for fast internet access.

    • I use my PC for work and personal use, and rely on broadband for seamless communication.

    • Having a PC and broadband allows me to efficiently handle email support tasks and respond to queries promptly.

    • Answered by AI
    Add your answer
  • Q4. Are you comfortable with rotational shifts
    • Add your answer

Email Support Executive Interview Questions & Answers

Sykes Business Services Of India user image Anonymous

posted on 25 Nov 2020

Interview Questionnaire 

4 Questions

  • Q1. What work and minimum or maximum type of work daily.
  • Ans. 

    The work of an Email Support Executive involves handling customer queries and providing assistance via email.

    • Responding to customer emails promptly and professionally

    • Addressing customer concerns and resolving issues

    • Providing product information and troubleshooting assistance

    • Managing and organizing email correspondence

    • Maintaining a high level of customer satisfaction

    • Adhering to company policies and procedures

    • Working col...

    • Answered by AI
    View 1 more answer
  • Q2. Weekly off day and timing of login and logout.
  • Ans. 

    Weekly off day is Sunday. Login and logout timings are flexible based on shift timings.

    • Weekly off day is Sunday

    • Login and logout timings are flexible based on shift timings

    • Answered by AI
    Add your answer
  • Q3. Target will be there for my work or not,if there just tell me how much and target will be there.
    • Add your answer
  • Q4. Salary package
    • Add your answer

Email Support Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 22 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self why do you want to bpo process.and tell me about ola.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and well supported every one HR and telephonic interview.

Email Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 4 May 2022

I applied via Walk-in and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Tell me about your previous organization experience?
    • Add your answer
  • Q3. What challenges you have face in your previous organization?
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell about your previous job experience.

Email Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 18 Jun 2022

I applied via Recruitment Consulltant

Round 1 - HR 

(2 Questions)

  • Q1. Are you willing to join with us
    • Add your answer
  • Q2. How can you manage your work life
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very easy for those who have command over English language.

Be confident while answering the questions to HR.

Don't get panic or nervous while facing the interview.

Email Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 Jan 2022

I applied via Company Website and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - That is really exciting

Email Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 9 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Self introduction
    • Add your answer

Email Support Executive Interview Questions & Answers

Concentrix Corporation user image Anurag Pandey

posted on 6 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal interview yo check communication skils
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your asthmatics, reasoning and english
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Email Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, One-on-one Round and Aptitude Test.
How to prepare for Teleperformance Email Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Conventional Milling, Customer Handling, Customer Management, Customer Service and Email Support.
What are the top questions asked in Teleperformance Email Support Executive interview?

Some of the top questions asked at the Teleperformance Email Support Executive interview -

  1. Operations and Process knowle...read more
  2. KPI's and miscellane...read more
  3. Introduction of individ...read more

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Teleperformance Email Support Executive Salary
based on 106 salaries
₹1.4 L/yr - ₹4 L/yr
At par with the average Email Support Executive Salary in India
View more details

Teleperformance Email Support Executive Reviews and Ratings

based on 17 reviews

2.3/5

Rating in categories

2.5

Skill development

2.4

Work-Life balance

3.2

Salary & Benefits

2.3

Job Security

2.9

Company culture

2.1

Promotions/Appraisal

2.5

Work Satisfaction

Explore 17 Reviews and Ratings
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