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Andhra Pradesh Secretariat Email Support Executive Interview Questions and Answers

Updated 27 Dec 2020

Andhra Pradesh Secretariat Email Support Executive Interview Experiences

1 interview found

I was interviewed in Nov 2020.

Interview Questionnaire 

1 Question

  • Q1. What is exchange server and .pst and email protocols
  • Ans. 

    Exchange server is a Microsoft email server software. .pst is a file format used to store email data in Outlook. Email protocols are communication standards for email transmission.

    • Exchange server is used for managing email, contacts, and calendars in a business environment

    • .pst files are created by Outlook to store email data such as messages, contacts, and calendar events

    • Email protocols include SMTP, POP3, IMAP, and Ex...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learned about 2012r2 server to 2019 that will help you in feature
Learn about cloud technologies

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Your introduction, about the qualifications, about your interest, your goal etc
Round 2 - One-on-one 

(1 Question)

  • Q1. The ops round was very hectic. They check the cv and ask about you, your hobbies, family, about your family business, why you don't want to join your family business, if you are from any technical backgrou...
  • Ans. Don't be shy or hesitate. Make sure don't make any grammatical mistakes, and speak as much as you can.
  • Answered by Pardeep Kumar Meena

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hesitate, speak loud and clear, try to not make any grammatical mistakes.
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Social media cons and pros

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? Previous job details? Why did you left the job?

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self why do you want to bpo process.and tell me about ola.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and well supported every one HR and telephonic interview.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Was given up a topic and discussed

Round 2 - Typing Test 

(3 Questions)

  • Q1. Grammar related questions to check your vocabulary
  • Q2. Fast typing skill by giving a paragraph
  • Q3. Email writing for any scenarios
Round 3 - HR 

(1 Question)

  • Q1. This hr interview is mainly to know your communication skills and fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Group Discussion 

They asked tell me about yourself and things related to self intro

Round 2 - Aptitude Test 

They send one link in that we have to attend small test

Round 3 - One-on-one 

(3 Questions)

  • Q1. They asking some questions related customer support
  • Q2. What is customer support?
  • Ans. 

    Customer support is providing assistance and guidance to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes helping customers navigate products or services, troubleshooting technical problems, and providing solutions.

    • Customer support can be provided through various channels such as chat, email, phone, or in-person.

    • Examples of custom...

  • Answered by AI
  • Q3. Tell some things you know about sutherland and this job.
Round 4 - Behavioral 

(1 Question)

  • Q1. Will you comfortable with night shift.
Round 5 - Aptitude Test 

Live chatting with the customer to solve their issues.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Technical questions on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for freshers. Working culture is great. Professionalism in management. Salry is a bit on downside however, overall experience is really great.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction of individual
  • Q2. Past experience and communication
Round 2 - One-on-one 

(2 Questions)

  • Q1. Operations and Process knowledge
  • Q2. KPI's and miscellaneous
Round 3 - Aptitude Test 

Grammar and Vocabulary

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared with basic English and some general knowledge
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Social media cons and pros

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? Previous job details? Why did you left the job?
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself?
  • Q2. Previous job profile?
Round 2 - Assignment 

Passage writing on a given topic.

Round 3 - Aptitude Test 

HR ma’am asked me to give a OEPT test (verbal english) for an email process interview process. Scored 70+ in all three sections of OEPT (as results displayed in real-time after completion). Surprisingly, HR MA’AM then told that overall score is 56 because that is calculated DIFFERENTLY.

Interview Preparation Tips

Interview preparation tips for other job seekers - Their HR calls people for interview by giving incorrect info.
You get rejected with a wrong reason.
HR suggests to contact recruiter and they offer then what they actually have.
The path of hiring.

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