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Teleperformance Voice Process Executive Interview Questions, Process, and Tips
Top Teleperformance Voice Process Executive Interview Questions and Answers
- Q1. What is customer service?
- Q2. What is the difference between empathy and sympathy
- Q3. What is RAM and ROM ?
Teleperformance Voice Process Executive Interview Experiences
19 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Apr 2022. There were 7 interview rounds.
(1 Question)
- Q1. Tell me about yourself and Details about customer handling.
Good
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
- Customer Service
I applied via Job Fair
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What are your salary expectations?
- Q3. What is your family background?
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What are your salary expectations?
- Q3. What is your family background?
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What are your salary expectations?
- Q3. What is your family background?
Interview Preparation Tips
Teleperformance interview questions for designations
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What are your salary expectations?
- Q3. What is your family background?
Interview Preparation Tips
I applied via Job Portal and was interviewed in Apr 2022. There were 2 interview rounds.
A
Interview Preparation Tips
- Basic
Voice Process Executive Jobs at Teleperformance
I applied via Recruitment Consultant and was interviewed in Nov 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What are the three requisites for customer service executive?
- Ans.
The three requisites for a customer service executive are communication skills, problem-solving abilities, and empathy.
Excellent communication skills to understand and address customer concerns
Strong problem-solving abilities to resolve issues efficiently
Empathy towards customers to build trust and rapport
Ability to remain calm and patient in stressful situations
Knowledge of the product or service being offered
Ability ...
- Q2. What is bpo?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.
BPO is a cost-effective way for companies to handle non-core business functions such as customer service, technical support, and data entry.
It allows companies to focus on their core competencies and improve efficiency.
Examples of BPO services include call centers, back-office operations, and accou...
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Nov 2021. There were 3 interview rounds.
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.
(5 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What are your salary expectations?
- Q3. Tell me about yourself.
- Q4. Tell me if you are hired how would you sell to the product ?
- Ans.
I would sell the product by highlighting its unique features and benefits to the customer.
I would start by understanding the customer's needs and preferences.
Then, I would explain how our product can fulfill those needs and provide value.
I would highlight the unique features and benefits of our product that set it apart from competitors.
I would also address any concerns or objections the customer may have and provide s...
- Q5. Why do you want to work in this company?
Interview Preparation Tips
You have to try to speak in english whether is english is weak or good
Teleperformance Interview FAQs
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
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Interview Questions for Popular Designations
- Non Voice Process Associate Interview Questions
- NON Voice Process Interview Questions
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- NON Voice Interview Questions
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Teleperformance Voice Process Executive Interview Process
based on 5 interviews in last 1 year
1 Interview rounds
- HR Round
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Teleperformance Voice Process Executive Reviews and Ratings
based on 59 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.8 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
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