100+ Teleperformance Technical Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Technical Support Executive Interview Experiences

41 interviews found

Technical Support Executive Interview Questions & Answers

Anonymous

posted on 21 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself

Ans.

I am a Technical Support Executive with 5 years of experience in troubleshooting software and hardware issues.

5 years of experience in technical support
Proficient in troubleshooting software and hardware issues
Strong knowledge of operating systems and networking
Excellent communication and problem-solving skills
Customer-oriented approach to provide effective solutions

Answered by AI

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Round 3 - One-on-one

(2 Questions)

Q1. Tell me about your experience and job responsibilities you had in your previous job?

Ans.

In my previous job, I worked as a Technical Support Executive where I was responsible for providing technical assistance to customers and resolving their issues.

Provided technical support to customers via phone, email, and chat
Diagnosed and resolved hardware and software issues
Assisted customers in setting up and configuring software applications
Escalated complex issues to higher-level support teams
Maintained accurate ...

Answered by AI

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Q2. Why you have choose this company or job profile?

Ans.

I have chosen this company and job profile because of the opportunities for growth and the alignment of my skills and interests.

Opportunities for growth and advancement
Alignment of skills and interests
Company's reputation and values
Positive work environment
Challenging and dynamic job role

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - To the freshers and to the experienced as well, the first thing I would like to suggest is to get rid of the panic and fear. This can make you freeze even if you have the ability.

To overcome this fear and nervousness , first thing you shoud do is to rehearse the conversation as a mock interview.

Try to keep your thoughts blank and focus to prepare every answer as it should be professionally.

Avoid being casual and be well dressed even if it's a virtual interview, that will surely boost your comfort and confidence .
Keep a clear picture of conversation points in your head so that you will not get confused and speak fluently with a smile.

Be ready for unexpected questions as well but you should have every knowledge related to your past job profile and similarly freshers should have good knowledge of their skills as well their course.

Just take care of these things and you can easily pass any interview.

Technical Support Executive Interview Questions & Answers

Anonymous

posted on 27 Apr 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one