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Teleperformance Technical Support Executive Interview Questions, Process, and Tips

Updated 5 Mar 2025

Teleperformance Technical Support Executive Interview Experiences

41 interviews found

I appeared for an interview before May 2016.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself​
  • Ans. 

    I am a technical support executive with experience in troubleshooting software and hardware issues.

    • Experienced in resolving customer queries and providing technical assistance

    • Proficient in diagnosing and troubleshooting software and hardware problems

    • Skilled in communicating complex technical concepts to non-technical users

    • Familiar with various operating systems and software applications

    • Ability to work under pressure an

  • Answered by AI
  • Q2. Why do you want to work here
  • Ans. 

    I want to work here because of the company's reputation, growth opportunities, and alignment with my skills and interests.

    • Company's reputation: I have heard great things about the company's commitment to customer satisfaction and quality service.

    • Growth opportunities: I am impressed by the company's focus on employee development and advancement.

    • Alignment with skills and interests: I have a passion for technical support ...

  • Answered by AI
  • Q3. Why did you leave your previous job
  • Ans. 

    Seeking better growth opportunities and a more challenging role.

    • Limited growth opportunities in previous job

    • Looking for a more challenging role to enhance skills

    • Seeking a company with better work culture and values

    • Relocated to a different city or country

    • Company downsizing or restructuring

  • Answered by AI
  • Q4. Difference between various operating systems.
  • Ans. 

    Operating systems differ in their user interface, functionality, and compatibility with hardware and software.

    • Windows is the most widely used OS, known for its user-friendly interface and compatibility with most software.

    • MacOS is known for its sleek design and compatibility with Apple hardware and software.

    • Linux is an open-source OS with various distributions, known for its customization and security features.

    • Android i...

  • Answered by AI
  • Q5. Latest versions of the product
  • Ans. 

    The latest versions of the product are 3.0 for desktop and 2.5 for mobile.

    • Desktop version: 3.0

    • Mobile version: 2.5

  • Answered by AI
  • Q6. Information about the company (process)
  • Q7. Questions related to previous work experience

Interview Preparation Tips

Round: HR Interview
Experience: The HR took me in a cabin, with my CV in her hand. She asked me these questions and a few others. I answered them and then she asked me to wait for the technical interview in the lobby.
Tips: Rehearse your answers well in advance. Look presentable and show confidence.

Round: Technical Interview
Experience: The Operations Manager conducted this interview. He asked the questions mentioned above and also asked my expectations from the company, financially and otherwise.
Tips: Prepare the technical part well and if you don't know, don't guess. Be honest.

Round: Test
Experience: Two assessments. Technical is all objective. Grammar assessment includes a few descriptive questions.
Tips: You can prepare in advance even though the questions are not very tough. Even the organisation is not very serious about these tests, so you can use your phone during the tests to find answers online.
Duration: 1 hour
Total Questions: 40

Round: Typing test
Experience: Typing test in which your typing speed must be 35 words per minute and you need to maintain accuracy of 90% or more. Test duration 2 minutes.
Tips: Practice before. Don't panic. Maintaining speed is easy, focus more on accuracy. They let you try a few times until you pass. So, not much to worry about.

Skills: Communication And Confidence, Product Sense, Patience, Stability

Skills evaluated in this interview

Technical Support Executive Jobs at Teleperformance

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Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and Technical.
How to prepare for Teleperformance Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Technical Support, Technical Voice Process, customer support, Troubleshooting and Communication Skills.
What are the top questions asked in Teleperformance Technical Support Executive interview?

Some of the top questions asked at the Teleperformance Technical Support Executive interview -

  1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar ...read more
  2. What is a graphics card and what is the difference between integrated and dedic...read more
  3. what is a task manager and the multiple ways of opening ...read more
How long is the Teleperformance Technical Support Executive interview process?

The duration of Teleperformance Technical Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Technical Support Executive Interview Process

based on 44 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • Technical Round
View more
Teleperformance Technical Support Executive Salary
based on 2k salaries
₹1.1 L/yr - ₹6 L/yr
At par with the average Technical Support Executive Salary in India
View more details

Teleperformance Technical Support Executive Reviews and Ratings

based on 576 reviews

3.0/5

Rating in categories

2.9

Skill development

2.6

Work-life balance

2.9

Salary

2.9

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2.6

Company culture

2.5

Promotions

2.6

Work satisfaction

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