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Teleperformance Technical Support Executive Interview Questions, Process, and Tips

Updated 15 Jan 2025

Top Teleperformance Technical Support Executive Interview Questions and Answers

  • Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
  • Q2. What is a graphics card and what is the difference between integrated and dedicated graphics?
  • Q3. what is a task manager and the multiple ways of opening it?
View all 24 questions

Teleperformance Technical Support Executive Interview Experiences

39 interviews found

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What do you think about the customer service industry?
  • Q2. What is a graphics card and what is the difference between integrated and dedicated graphics?
  • Ans. 

    A graphics card is a hardware component that processes and renders images, videos, and animations on a computer.

    • Integrated graphics are built into the CPU and share system memory, while dedicated graphics have their own memory and processing power.

    • Dedicated graphics are better for gaming and other graphics-intensive tasks.

    • Examples of graphics card manufacturers include Nvidia and AMD.

  • Answered by AI
Round 2 - Aptitude Test 

Communication round where they test your skills by making you speak on a certain topic for 2 minutes.

Round 3 - Technical 

(2 Questions)

  • Q1. What is a task manager and the multiple ways of opening it?
  • Ans. 

    Task Manager is a system utility that displays the processes and applications running on a computer.

    • Task Manager can be opened by pressing Ctrl+Shift+Esc

    • It can also be opened by right-clicking on the taskbar and selecting Task Manager

    • Another way to open it is by pressing Ctrl+Alt+Delete and selecting Task Manager

    • Task Manager can also be opened by searching for it in the Start menu or by typing 'taskmgr' in the Run dial

  • Answered by AI
  • Q2. Blue screen error and how to fix it
  • Ans. 

    Blue screen error is a system error that occurs due to hardware or software issues.

    • Check for any hardware issues such as faulty RAM or hard drive

    • Update or reinstall drivers

    • Run a virus scan

    • Perform a system restore

    • Check for any recent software or hardware changes

    • Contact technical support for further assistance

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just brush up your basics and be confident.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about youself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak with confidence. Don't do grametical mistakes

Technical Support Executive Interview Questions Asked at Other Companies

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asked in Startek
Q2. What is BIOS, tell me something
asked in Startek
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Q4. What are the different types of cement available in market?
Q5. What is a graphics card and what is the difference between integr ... read more

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join teleperformance?
  • Q2. Tell me something about women empowerment?
Round 3 - Aptitude Test 

Versant test is conducted after hr round and then comes ops which is final

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and Don't show them your fears. Try to negotiate at extent with the hr.

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good. But hr here are sooo lazy

Teleperformance interview questions for designations

 Technical Support Engineer

 (9)

 Technical Support Associate

 (7)

 Technical Support Manager

 (1)

 Technical Support Specialist

 (1)

 Technical Support Representative

 (1)

 Technical Customer Support Executive

 (2)

 Technical Support Executive 1

 (1)

 Technical Executive

 (1)

I applied via Walk-in and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. Tell us about the company.
Round 3 - One-on-one 

(1 Question)

  • Q1. Interviewer start a story and you continue it and finish it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Language and confidence is the key.

Get interview-ready with Top Teleperformance Interview Questions

I applied via Recruitment Consultant and was interviewed in Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you left your last organisation ?
  • Ans. 

    I left my last organization to pursue new opportunities and further develop my skills.

    • Seeking new challenges and growth

    • Opportunity for career advancement

    • Desire to learn new technologies

    • Better work-life balance

    • Company restructuring or downsizing

    • Relocation or commute issues

  • Answered by AI
  • Q2. Because of family emergency
  • Q3. How long will you stay in this organisation ?
  • Ans. 

    I plan to stay in this organization for the long term, as I am committed to growing my career here.

    • I am looking for stability and growth opportunities in my career.

    • I believe in the company's mission and values, and want to contribute to its success.

    • I am excited about the potential to learn and develop new skills in this role.

    • I am open to taking on additional responsibilities and challenges as they arise.

    • I am committed ...

  • Answered by AI
  • Q4. As I am looking for a vertical growth, so will stay for long.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive and calm. Don't exaggerated things. Be simple and be yourself.

Technical Support Executive Jobs at Teleperformance

View all

I applied via Walk-in and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Introduction
  • Q2. About last day spend
  • Q3. Extempore on a given topic
  • Ans. 

    Importance of customer service in technical support

    • Customer service is crucial in technical support as it helps build trust and loyalty with customers

    • Good customer service can lead to positive reviews and referrals, which can benefit the company

    • Effective communication and problem-solving skills are essential in providing excellent customer service

    • Customer service should be personalized and tailored to the individual ne...

  • Answered by AI
  • Q4. About the process
  • Q5. Why teleperformance and BPO stream

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is good and flexible and the HR will let you know about the areas which you have to work.

I applied via Walk-in and was interviewed before Aug 2019. There were 6 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. The asked questions were totally good but not in use on floor, I saw many of illiterate person who joined the with good references of manager and director mam. They were even not good with Hindi, they used...
  • Q2. Never go teleperformance
  • Q3. Never try to make your career there, they will provide you 25000 CTC per month however you will get 16000 in hand including insentives.
  • Q4. Try to make career with Genpact
  • Q5. Fuck of teleperformance
  • Q6. Totally bad services

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't want to share anything for the bullsit company

I was interviewed before May 2016.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself​
  • Ans. 

    I am a technical support executive with experience in troubleshooting software and hardware issues.

    • Experienced in resolving customer queries and providing technical assistance

    • Proficient in diagnosing and troubleshooting software and hardware problems

    • Skilled in communicating complex technical concepts to non-technical users

    • Familiar with various operating systems and software applications

    • Ability to work under pressure an

  • Answered by AI
  • Q2. Why do you want to work here
  • Ans. 

    I want to work here because of the company's reputation, growth opportunities, and alignment with my skills and interests.

    • Company's reputation: I have heard great things about the company's commitment to customer satisfaction and quality service.

    • Growth opportunities: I am impressed by the company's focus on employee development and advancement.

    • Alignment with skills and interests: I have a passion for technical support ...

  • Answered by AI
  • Q3. Why did you leave your previous job
  • Ans. 

    Seeking better growth opportunities and a more challenging role.

    • Limited growth opportunities in previous job

    • Looking for a more challenging role to enhance skills

    • Seeking a company with better work culture and values

    • Relocated to a different city or country

    • Company downsizing or restructuring

  • Answered by AI
  • Q4. Difference between various operating systems.
  • Ans. 

    Operating systems differ in their user interface, functionality, and compatibility with hardware and software.

    • Windows is the most widely used OS, known for its user-friendly interface and compatibility with most software.

    • MacOS is known for its sleek design and compatibility with Apple hardware and software.

    • Linux is an open-source OS with various distributions, known for its customization and security features.

    • Android i...

  • Answered by AI
  • Q5. Latest versions of the product
  • Ans. 

    The latest versions of the product are 3.0 for desktop and 2.5 for mobile.

    • Desktop version: 3.0

    • Mobile version: 2.5

  • Answered by AI
  • Q6. Information about the company (process)
  • Q7. Questions related to previous work experience

Interview Preparation Tips

Round: HR Interview
Experience: The HR took me in a cabin, with my CV in her hand. She asked me these questions and a few others. I answered them and then she asked me to wait for the technical interview in the lobby.
Tips: Rehearse your answers well in advance. Look presentable and show confidence.

Round: Technical Interview
Experience: The Operations Manager conducted this interview. He asked the questions mentioned above and also asked my expectations from the company, financially and otherwise.
Tips: Prepare the technical part well and if you don't know, don't guess. Be honest.

Round: Test
Experience: Two assessments. Technical is all objective. Grammar assessment includes a few descriptive questions.
Tips: You can prepare in advance even though the questions are not very tough. Even the organisation is not very serious about these tests, so you can use your phone during the tests to find answers online.
Duration: 1 hour
Total Questions: 40

Round: Typing test
Experience: Typing test in which your typing speed must be 35 words per minute and you need to maintain accuracy of 90% or more. Test duration 2 minutes.
Tips: Practice before. Don't panic. Maintaining speed is easy, focus more on accuracy. They let you try a few times until you pass. So, not much to worry about.

Skills: Communication And Confidence, Product Sense, Patience, Stability

Skills evaluated in this interview

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and Technical.
How to prepare for Teleperformance Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Technical Support, customer support, Technical Voice Process, Troubleshooting and Communication Skills.
What are the top questions asked in Teleperformance Technical Support Executive interview?

Some of the top questions asked at the Teleperformance Technical Support Executive interview -

  1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar ...read more
  2. What is a graphics card and what is the difference between integrated and dedic...read more
  3. what is a task manager and the multiple ways of opening ...read more
How long is the Teleperformance Technical Support Executive interview process?

The duration of Teleperformance Technical Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Technical Support Executive Interview Process

based on 42 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • Technical Round
View more
Teleperformance Technical Support Executive Salary
based on 2k salaries
₹1.1 L/yr - ₹6 L/yr
5% more than the average Technical Support Executive Salary in India
View more details

Teleperformance Technical Support Executive Reviews and Ratings

based on 573 reviews

3.0/5

Rating in categories

2.9

Skill development

2.6

Work-life balance

2.9

Salary

2.9

Job security

2.6

Company culture

2.5

Promotions

2.6

Work satisfaction

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