70+ Teleperformance Team Lead Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Team Lead Interview Experiences

26 interviews found

Team Lead Interview Questions & Answers

Anonymous

posted on 5 Oct 2022

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me something about your city

Add your answer

Q2. What is customer service

Ans.

Customer service is the provision of assistance and support to customers before, during, and after a purchase.

Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance

Answered by AI

Add your answer

Round 2 - Aptitude Test

Grammar questions ,u will get general questions about maths and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident before giving answers .
Speak confidently

Team Lead Interview Questions & Answers

Anonymous

posted on 20 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. Discussion on my past experience

Ans. My past experience was good but due to process was going to ram down i am searching new job.

Answered Anonymously

Add your answer

Q2. R u comfortable with 24*7 environment

Add your answer

Q3. Typing Test round conducted

Ans. My typing speed was 45 wpm with accuracy of 99%

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview seems not to be though. Because I was already having experience of 4.9 months.

Team Lead Interview Questions & Answers

Anonymous

posted on 3 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire

5 Questions

Q1. What changes could you bring in the company in next 2 years ?

Add your answer

Q2. Write "SOMETHING" on the board

Ans.

The candidate should write the word 'SOMETHING' on the board.

The candidate should use a marker or chalk to write the word
The word should be written clearly and legibly
The candidate should ensure proper spacing and alignment

Answered by AI

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Q3. Why did you choose to wear this combination ?

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Q4. How would you manage if you're paid in % according to the business and not in fixed salary?

Add your answer

Q5. What is success to you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important things is how honest the candidate is. He she should not agree on all the terms presented to him.
And should ne confident with a smile on and a positive gesture.

What people are saying about Teleperformance

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a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. ... read more

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Team Lead Interview Questions & Answers

Anonymous

posted on 4 Mar 2020

I applied via Naukri.com

Interview Questionnaire

1 Question

Q1. Journal entries

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for basics of accounting and be strong in your experience... the questions will continue from the answers given... be wise

Team Lead Interview Questions & Answers

Anonymous

posted on 21 Dec 2020

I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. About your previous job role

Add your answer

Q2. How many agents under you

Ans.

The number of agents under me varies depending on the project and team size.

The number of agents can range from a few to several dozen.
It also depends on the level of responsibility and complexity of the project.
For example, in my previous project, I had 12 agents under me, while in another project, I had 25.
I ensure that I have the right number of agents to effectively manage the project and meet the client's expectat

Answered by AI

Add your answer

Q3. Are you able work in all shifts

Add your answer

Q4. Are you able to relocate in allover india

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best experience for the and working from may 2020...

Team Lead Interview Questions & Answers

Anonymous

posted on 3 Dec 2020

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. About Basic Accounting rules & people management

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an good & learning experience

Team Lead Jobs at Teleperformance

View all

Team Lead

Mumbai, Goregaon +1

2-7 Yrs

₹ 1-6 LPA

Team Lead

Mumbai

5-10 Yrs

₹ 4.5-6.5 LPA

Team Lead

Mohali, Mumbai

2-7 Yrs

₹ 3-4.5 LPA

Team Leader

Indore

3-4 Yrs

₹ 3-4 LPA

Team Lead

Goregaon

1-2 Yrs

₹ 4.5-5.5 LPA

Team Lead

Indore

4-8 Yrs

₹ 4-6.5 LPA

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Team Lead interview?

Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are One-on-one Round, Resume Shortlist and HR.

How to prepare for Teleperformance Team Lead interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Team Leading, Team Handling, Team Management, TL and Shrinkage.

What are the top questions asked in Teleperformance Team Lead interview?

Some of the top questions asked at the Teleperformance Team Lead interview -

What is KPI & KRA WHAT IS DIFFERENCE BETWEEN KPI &...read more
Write "SOMETHING" on the bo...read more
What is customer serv...read more

How long is the Teleperformance Team Lead interview process?

The duration of Teleperformance Team Lead interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Interviews By Designations

Interview Questions for Popular Designations

Teleperformance Team Lead Interview Process

based on 27 interviews

3 Interview rounds

Resume Shortlist Round
One-on-one Round - 1
One-on-one Round - 2

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Teleperformance Team Lead Salary

based on 3.4k salaries

₹1.1 L/yr - ₹8 L/yr

44% less than the average Team Lead Salary in India

View more details

Team Lead Jobs at Teleperformance

Team Lead

Mumbai,

Goregaon

2-7 Yrs

₹ 1-6 LPA

Team Lead

Mumbai

5-10 Yrs

₹ 4.5-6.5 LPA

Team Lead

Mohali,

Mumbai

2-7 Yrs

₹ 3-4.5 LPA

Explore more jobs

Teleperformance Salaries in India

Customer Care Executive 6.4k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 6.2k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 6.1k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 3.4k salaries	₹0 L/yr - ₹0 L/yr
Senior Customer Service Executive 2.9k salaries	₹0 L/yr - ₹0 L/yr