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Teleperformance
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Teleperformance Team Lead Interview Questions and Answers
Teleperformance Team Lead Interview Experiences
25 interviews found
Anonymous
(3 Questions)
- Q1. About yourself &experience
- Q2. What is KPI & KRA WHAT IS DIFFERENCE BETWEEN KPI &kra
- Ans.
KPI stands for Key Performance Indicator and KRA stands for Key Result Area. KPI measures performance while KRA defines areas of responsibility.
KPIs are specific metrics used to measure performance and progress towards goals.
KPIs are often numerical and can be used to track progress over time.
KRA is a broader concept that defines the areas of responsibility for an individual or team.
KRA is often used to set goals and o...
- Q3. About the process and know lage about the project & product
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. Team handling Attrition SLA maintenance
(1 Question)
- Q1. Hr were do Salary discussion
Interview Preparation Tips
(1 Question)
- Q1. About over all experiences
(1 Question)
- Q1. About KPIs for team lead
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 2 interview rounds.
(1 Question)
- Q1. Question about the current work
(1 Question)
- Q1. Questions related to current job and leadership
Teleperformance interview questions for designations
Selected
I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.
(1 Question)
- Q1. Introduction background family graduation experience
(1 Question)
- Q1. Attration shrinkage kpi roles team leader qualities
Interview Preparation Tips
Poonam Kamble
I applied via Referral and was interviewed in Mar 2022. There was 1 interview round.
(1 Question)
- Q1. Myself and brief about background of past experience
Interview Preparation Tips
Team Lead Jobs at Teleperformance
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Why did you left your previous organisation
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Any topic discussion
Versent round or typing speed test
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Why did you left your previous organisation?
- Q3. Versent round. Discuss a topic.
(1 Question)
- Q1. 30 WPM should be the minimum typing skill.
(3 Questions)
- Q1. Operational round
- Q2. Tell me about yourself.
- Q3. Personal interview
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.
Verint test need to pass at list 3 questions
(1 Question)
- Q1. Experience, Reason for leave company
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about your city
- Q2. What is customer service
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
Grammar questions ,u will get general questions about maths and English
Interview Preparation Tips
Speak confidently
Top trending discussions
Teleperformance Interview FAQs
The duration of Teleperformance Team Lead interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
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- Show more
Interview Questions for Popular Designations
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Teleperformance Team Lead Interview Process
based on 26 interviews
3 Interview rounds
- Resume Shortlist Round
- One-on-one Round - 1
- One-on-one Round - 2
Team Lead Interview Questions from Similar Companies
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Teleperformance Team Lead Reviews and Ratings
based on 711 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.7 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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