i
Teleperformance
Filter interviews by
I applied via Walk-in and was interviewed before Jun 2022. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.
I would handle the situation calmly and professionally, and try to understand the reason behind the advisor's refusal.
I would ask the advisor to explain their reasoning for refusing feedback
I would try to address any concerns or misunderstandings they may have
If necessary, I would escalate the issue to a supervisor or manager
I would document the interaction and any steps taken to resolve the issue
Maintaining balance between operations and quality as a Quality Analyst
Establish clear quality standards and communicate them to all stakeholders
Ensure that quality is integrated into all operations and processes
Regularly review and analyze data to identify areas for improvement
Collaborate with operations teams to develop solutions that meet both quality and operational goals
Provide training and support to operations t...
The 7 quality tools are essential for quality control and improvement in any industry.
Check sheets: used to collect data and record observations
Pareto charts: used to identify the most frequent problems or causes
Fishbone diagrams: used to identify the root cause of a problem
Histograms: used to display data distribution
Control charts: used to monitor process performance over time
Scatter diagrams: used to identify relati...
Examples of what?
Can you please clarify what you are asking for examples of?
Are you asking for examples of my experience as a Quality Analyst?
Or are you asking for examples of quality issues I have identified and resolved?
Please provide more context so I can give you a relevant answer.
I applied via Walk-in
I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.
The 7 QC tools are basic problem-solving tools used to identify and solve quality-related issues.
Check sheets
Control charts
Histograms
Pareto charts
Scatter diagrams
Stratification
Fishbone diagrams
posted on 17 Jul 2022
I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.
Need to speak with confidence
I appeared for an interview in Jan 2025.
In 5 years, I see myself as a seasoned Quality Analyst leading a team of professionals, implementing innovative quality assurance strategies.
Leading a team of QA professionals
Implementing innovative QA strategies
Continuing professional development in QA
Contributing to the overall success of the organization
My salary expectations are in line with industry standards for a Quality Analyst position.
Research industry standards for Quality Analyst salaries
Consider my level of experience and qualifications
Factor in the location and size of the company
Be open to negotiation based on benefits package
I have a strong attention to detail, excellent analytical skills, and a passion for ensuring high quality standards are met.
I have experience in conducting thorough quality assurance testing to identify issues and improve processes.
I am skilled in creating test plans, test cases, and test scripts to ensure comprehensive testing coverage.
I have a track record of collaborating with cross-functional teams to address quali...
My strength is attention to detail and my weakness is being overly critical of my own work.
Strength: Attention to detail helps me catch errors and ensure high quality work.
Weakness: Being overly critical can sometimes slow down my progress and lead to self-doubt.
Strength: I consistently receive positive feedback on my thoroughness and accuracy in quality analysis.
Weakness: I am working on finding a balance between stri...
m self Am Ashwini Devanpally Am from Nizamabad Distich i have completed my graduation BSc (B.Z.c) in Nalanda degree women's collage in Nizamabad in the year of 2021 I don’t have personal experiences but I am great at helping with yours—whether that’s career advice, problem-solving, or just making your day a little easier. I can process tons of information quickly, and different topics ,of improve the more knowledge
posted on 29 Aug 2023
posted on 18 Apr 2021
General English Grammer, Email writing and Essay Writing
Content moderation involves monitoring and managing user-generated content on online platforms to ensure it meets community guidelines.
Content moderation is essential for maintaining a safe and respectful online environment.
It involves reviewing and removing inappropriate or harmful content such as hate speech, violence, or spam.
Moderators may also enforce platform-specific rules and guidelines to promote positive inte...
Some of the top questions asked at the Teleperformance Quality Analyst interview for freshers -
The duration of Teleperformance Quality Analyst interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 1 interview
Interview experience
based on 987 reviews
Rating in categories
Customer Care Executive
6.3k
salaries
| ₹0.9 L/yr - ₹7 L/yr |
Customer Service Executive
6.3k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
Customer Service Associate
5.4k
salaries
| ₹0.8 L/yr - ₹6.2 L/yr |
Team Lead
3.5k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
Concentrix Corporation
iEnergizer
WNS
Infosys BPM