i
Teleperformance
Filter interviews by
I applied via Walk-in and was interviewed before Jun 2022. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.
I would handle the situation calmly and professionally, and try to understand the reason behind the advisor's refusal.
I would ask the advisor to explain their reasoning for refusing feedback
I would try to address any concerns or misunderstandings they may have
If necessary, I would escalate the issue to a supervisor or manager
I would document the interaction and any steps taken to resolve the issue
Maintaining balance between operations and quality as a Quality Analyst
Establish clear quality standards and communicate them to all stakeholders
Ensure that quality is integrated into all operations and processes
Regularly review and analyze data to identify areas for improvement
Collaborate with operations teams to develop solutions that meet both quality and operational goals
Provide training and support to operations t...
Types of testing include functional, performance, security, usability, and compatibility testing.
Functional testing ensures that the software meets the specified requirements.
Performance testing checks the system's response time, scalability, and stability under various loads.
Security testing identifies vulnerabilities and ensures that the system is secure.
Usability testing evaluates the user-friendliness of the softwa...
posted on 18 Apr 2021
The 7 quality tools are essential for quality control and improvement in any industry.
Check sheets: used to collect data and record observations
Pareto charts: used to identify the most frequent problems or causes
Fishbone diagrams: used to identify the root cause of a problem
Histograms: used to display data distribution
Control charts: used to monitor process performance over time
Scatter diagrams: used to identify relati...
Examples of what?
Can you please clarify what you are asking for examples of?
Are you asking for examples of my experience as a Quality Analyst?
Or are you asking for examples of quality issues I have identified and resolved?
Please provide more context so I can give you a relevant answer.
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
I applied via Campus Placement and was interviewed before Jun 2020. There were 5 interview rounds.
I was interviewed before Mar 2016.
I was interviewed before Jul 2016.
I have strong technical skills in data analysis, software testing, and quality assurance.
Proficient in data analysis tools such as Excel, SQL, and Tableau
Experienced in software testing methodologies like manual testing and automation testing
Skilled in quality assurance processes including test planning, execution, and defect tracking
I applied via LinkedIn and was interviewed before Sep 2021. There were 3 interview rounds.
Basic mcq questions of java and selenium
My framework is based on Page Object Model and uses TestNG for test execution. I use explicit and implicit waits as well as fluent waits.
I use Page Object Model for better organization and maintenance of code
I use TestNG for test execution and reporting
I use explicit waits for specific conditions to be met before proceeding with the test
I use implicit waits to set a default waiting time for all elements
I use fluent wai...
Some of the top questions asked at the Teleperformance Quality Analyst interview for freshers -
The duration of Teleperformance Quality Analyst interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 1 interview
Interview experience
based on 971 reviews
Rating in categories
Customer Care Executive
6.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
6.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Associate
6.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Customer Service Executive
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
Concentrix Corporation
Foundever
Wipro
Genpact