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Teleperformance Quality Analyst Interview Questions and Answers for Freshers

Updated 2 Apr 2025

Teleperformance Quality Analyst Interview Experiences for Freshers

2 interviews found

Quality Analyst Interview Questions & Answers

user image Rakhi Sharma

posted on 1 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduce about yours
  • Q2. Work experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Regarding previous work and experience along with responsibilities
  • Q2. Years to stay with organisation
Round 4 - Client Interview 

(2 Questions)

  • Q1. Client round with project team
  • Q2. Schedule timings

Interview Preparation Tips

Topics to prepare for Teleperformance Quality Analyst interview:
  • Communication Skills
  • Auditing

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Just basic introduction
  • Q2. Basic quality tools knowledge
  • Q3. Situation based question
  • Q4. Check communication skills
  • Q5. How you will react under such circumstances in which the advisor refused to take the feedback for his/her mistake
  • Ans. 

    I would handle the situation calmly and professionally, and try to understand the reason behind the advisor's refusal.

    • I would ask the advisor to explain their reasoning for refusing feedback

    • I would try to address any concerns or misunderstandings they may have

    • If necessary, I would escalate the issue to a supervisor or manager

    • I would document the interaction and any steps taken to resolve the issue

  • Answered by AI
  • Q6. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
  • Ans. 

    Maintaining balance between operations and quality as a Quality Analyst

    • Establish clear quality standards and communicate them to all stakeholders

    • Ensure that quality is integrated into all operations and processes

    • Regularly review and analyze data to identify areas for improvement

    • Collaborate with operations teams to develop solutions that meet both quality and operational goals

    • Provide training and support to operations t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just make sure the salary package before joining and write walk in interview in the resume.

Quality Analyst Interview Questions Asked at Other Companies for Fresher

Q1. How you will maintain the balance between operations and quality ... read more
Q2. How can you make an xpath if there are 5 children nodes and all a ... read more
asked in Dr. Reddy's
Q3. How to perform dissolution test and calibration parameter
asked in Wipro
Q4. Give me the real example of equivalence partitioning?
Q5. What is difference between Black Box and white box?

Quality Analyst Jobs at Teleperformance

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Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. 7 quality tools
  • Ans. 

    The 7 quality tools are essential for quality control and improvement in any industry.

    • Check sheets: used to collect data and record observations

    • Pareto charts: used to identify the most frequent problems or causes

    • Fishbone diagrams: used to identify the root cause of a problem

    • Histograms: used to display data distribution

    • Control charts: used to monitor process performance over time

    • Scatter diagrams: used to identify relati...

  • Answered by AI
  • Q2. Team management
  • Q3. Refer to examples
  • Ans. 

    Examples of what?

    • Can you please clarify what you are asking for examples of?

    • Are you asking for examples of my experience as a Quality Analyst?

    • Or are you asking for examples of quality issues I have identified and resolved?

    • Please provide more context so I can give you a relevant answer.

  • Answered by AI

Quality Analyst Interview Questions & Answers

HGS user image Taqweem Ahmad

posted on 24 Nov 2016

I applied via Walk-in

Interview Questionnaire 

3 Questions

  • Q1. Introduction
  • Q2. Operations round
  • Q3. Client round

Interview Preparation Tips

Round: HR Interview
Experience: 1st Question HR always ask you is Introduce yoursellf
Tips: Introduce yourself in details
Hometown
Name of the school
Graduation
Academic background
How many members are there in your family
Hobbies
Etc

Round: Other Interview
Experience: If tour experienced previous jobs description will be asked
Why you left the job
What was your achievement
Where do you see yourself after 5 yrs
What new will you bring to the table
Tips: Never speak I'll about your previous organization
Never state your drawbacks or shortcomings

Round: Other Interview
Experience: They may ask anything about you be it professional or personal such as which last movie you watched how did u celebrate your last bday
Tips: Try to elaborate as much as you can

Skills:
College Name: Jit Borawan

I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell about 7 qc tools
  • Ans. 

    The 7 QC tools are basic problem-solving tools used to identify and solve quality-related issues.

    • Check sheets

    • Control charts

    • Histograms

    • Pareto charts

    • Scatter diagrams

    • Stratification

    • Fishbone diagrams

  • Answered by AI
  • Q2. How important the quality in every field

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask the relevant question

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Need to speak with confidence

Round 2 - One-on-one 

(1 Question)

  • Q1. Prepare about the quality in details

Interview Preparation Tips

Interview preparation tips for other job seekers - While you going for interview please maintain eye contact with interviewer.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(5 Questions)

  • Q1. Where do you see yourself in 5year
  • Ans. 

    In 5 years, I see myself as a seasoned Quality Analyst leading a team of professionals, implementing innovative quality assurance strategies.

    • Leading a team of QA professionals

    • Implementing innovative QA strategies

    • Continuing professional development in QA

    • Contributing to the overall success of the organization

  • Answered by AI
  • Q2. What is the salary expectation
  • Ans. 

    My salary expectations are in line with industry standards for a Quality Analyst position.

    • Research industry standards for Quality Analyst salaries

    • Consider my level of experience and qualifications

    • Factor in the location and size of the company

    • Be open to negotiation based on benefits package

  • Answered by AI
  • Q3. What should we hire you
  • Ans. 

    I have a strong attention to detail, excellent analytical skills, and a passion for ensuring high quality standards are met.

    • I have experience in conducting thorough quality assurance testing to identify issues and improve processes.

    • I am skilled in creating test plans, test cases, and test scripts to ensure comprehensive testing coverage.

    • I have a track record of collaborating with cross-functional teams to address quali...

  • Answered by AI
  • Q4. What is your strength and weakness
  • Ans. 

    My strength is attention to detail and my weakness is being overly critical of my own work.

    • Strength: Attention to detail helps me catch errors and ensure high quality work.

    • Weakness: Being overly critical can sometimes slow down my progress and lead to self-doubt.

    • Strength: I consistently receive positive feedback on my thoroughness and accuracy in quality analysis.

    • Weakness: I am working on finding a balance between stri...

  • Answered by AI
  • Q5. Tell me about yourself
  • Ans. 

    m self Am Ashwini Devanpally Am from Nizamabad Distich i have completed my graduation BSc (B.Z.c) in Nalanda degree women's collage in Nizamabad in the year of 2021 I don’t have personal experiences but I am great at helping with yours—whether that’s career advice, problem-solving, or just making your day a little easier. I can process tons of information quickly, and different topics ,of improve the more knowledge

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - update the resume and online profile and the social media platform leverage job boards career wedsites
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. One of the worst interview producer, That guy simply said who told you that there is a opening for this role , there is no interview or anything is happening here you can give your resume and leave , I was...
Round 3 - One-on-one 

(4 Questions)

  • Q1. Everything related to quality analyst
  • Q2. About my way of handling team
  • Q3. Nonsense doesn't make any sense
  • Q4. HR Manager forced me to choose night shift butI was told that it is for a day shift role

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't trust this company or Interview it's totally a scam

Interview Questionnaire 

1 Question

  • Q1. Quantity tools

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave and answers bold
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General English Grammer, Email writing and Essay Writing

Round 2 - One-on-one 

(1 Question)

  • Q1. What do you know about content moderation ?
  • Ans. 

    Content moderation involves monitoring and managing user-generated content on online platforms to ensure it meets community guidelines.

    • Content moderation is essential for maintaining a safe and respectful online environment.

    • It involves reviewing and removing inappropriate or harmful content such as hate speech, violence, or spam.

    • Moderators may also enforce platform-specific rules and guidelines to promote positive inte...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Discussion of Perks and Benefits of the organization and salary discussions

Skills evaluated in this interview

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Quality Analyst interview for freshers?
Teleperformance interview process for freshers usually has 3 rounds. The most common rounds in the Teleperformance interview process for freshers are Resume Shortlist, HR and One-on-one Round.
How to prepare for Teleperformance Quality Analyst interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Quality Analysis, Call Monitoring, Call Quality, Quality Audit and Feedback.
What are the top questions asked in Teleperformance Quality Analyst interview for freshers?

Some of the top questions asked at the Teleperformance Quality Analyst interview for freshers -

  1. How you will maintain the balance between operations and quality so that they d...read more
  2. How would you close a feedba...read more
  3. I joined as a fresher hence i was asked about basic computer questions. How pro...read more
How long is the Teleperformance Quality Analyst interview process?

The duration of Teleperformance Quality Analyst interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Quality Analyst Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more
Teleperformance Quality Analyst Salary
based on 2.9k salaries
₹1 L/yr - ₹7 L/yr
16% less than the average Quality Analyst Salary in India
View more details

Teleperformance Quality Analyst Reviews and Ratings

based on 987 reviews

4.3/5

Rating in categories

4.3

Skill development

4.3

Work-life balance

4.1

Salary

4.3

Job security

4.3

Company culture

4.1

Promotions

4.3

Work satisfaction

Explore 987 Reviews and Ratings
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