Tech Mahindra Customer Care Interview Questions, Process, and Tips

This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.

Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.

This round assesses your communication, teamwork, and problem-solving skills in a group setting.

This could involve analyzing a real-world business scenario and presenting your recommendations.

Q1. This is an interview with technical experts to assess your technical knowledge and skills.
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Q2. HR Round:
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Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated

Q1. I can when in this companey
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Q2. When apprament letter
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The question seems to be asking about the timing of an appointment letter.
• An appointment letter is typically sent out before a scheduled meeting or interview.

• It is important to confirm the timing and details mentioned in the appointment letter.

• If the appointment letter is not received on time, it is advisable to follow up with the sender.
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Q3. Monday i can jain in this companey
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Q1. Tell me about your self.
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Q2. Why want to join this job.
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I want to join this job because, I want to grow my career and enhance my skile and being a self independent
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Q3. What is your weakness and strength?
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My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
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Q4. What are your career goals?
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Q5. Tell me about your family background
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A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
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It was a versant round from Pearson.

Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
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Q1. Basic salary expectations
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Aptitude test assess the candidate’s cognitive abilities ,skills and potential for learning.

A group discussion is a structured conversation among a group of people usually 6-12 participants , moderated by facilitator.

Q1. Can you tell me about yourself?
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Q2. Why do you want to work for company
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Q3. What are your greatest strengths and weaknesses?
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Q4. How do you handle change or unexpected situations?
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Q5. What are your greatest strengths and weaknesses?
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My greatest strength is my ability to communicate effectively and empathize with customers. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication skills - able to convey information clearly and concisely

• Strength: Empathy towards customers - able to understand their needs and concerns

• Weakness: Being overly detail-oriented - sometimes spend too much time focusing on minor details

• W...read more
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Q6. How do you handle chane or unexpected situations?
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I handle change or unexpected situations by staying calm, assessing the situation, and adapting quickly.
• Stay calm and composed

• Assess the situation and understand the impact

• Adapt quickly and come up with a solution

• Communicate effectively with team members or customers
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Short-answer questions, story-based questions, and aptitude tests:

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

It was bad, its terrible company

Q1. Worst company and worst HR
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Q1. Most fake company and fake, horrible interview experience
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Most third class job

Q1. Waste of time, horrible
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