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Tech Mahindra Customer Support Associate Interview Questions, Process, and Tips
Updated
3 Dec 2024
Top Tech Mahindra Customer Support Associate Interview Questions and Answers
- Q1. How can you tackle your customer in real time scenario?
- Q2. How would you handle an irated CX and what is the meaning of emotions according to you ?.
- Q3. How would you handle an angry customer?
111 Tech Mahindra Customer Support Associate Interview Experiences
317 questions found
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Popular
Pardeep Kumar
I applied via Approached by Company and was interviewed in Sep 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me About Your Self Add Answer
- Q2. Tell me about your Technical Skills Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I have no tips given to the Job seeker. I have no tips.
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed before May 2023.
1 Interview Round
1
operation Round (2 Questions)
- Q1. Self introduction View Answers (1)
- Q2. Asking about stories and education back ground View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - You can go to SEZ gate no. 2 tech mahindra bahadurpally hyderabad directly from monday to friday 9am to 1pm if you want to attend the interview.
interview is very easily to get a job
everyone should know fluent english communication is mandatory
interview is very easily to get a job
everyone should know fluent english communication is mandatory
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
Normal GD round to test confidence and way of thinking
3
One-on-one Round (2 Questions)
- Q1. Basics of networking? How are routers used View Answers (1)
- Q2. Type of network? Fibreoptics vsold copper wires View Answers (1)
4
HR Round (1 Question)
- Q1. Salary Discussion. Willing to relocate and why Add Answer
Skills evaluated in this interview
What people are saying about Tech Mahindra
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a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
I applied via AmbitionBox and was interviewed in Jun 2022.
2 Interview Rounds
1
HR Round (5 Questions)
- Q1. Introduction with yourself Add Answer
- Q2. Why you left your previous job Add Answer
- Q3. What is last job role Add Answer
- Q4. What is salary expectations Add Answer
- Q5. What is CX care'excutive View Answers (4)
2
Aptitude Test Round
Basic knowledge test
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Support Associate interview:
- Social Media
Tech Mahindra interview questions for designations
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Job Portal and was interviewed before May 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. It was easy to go Add Answer
- Q2. Basic information about job and qualifications Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Not applicable best of luck
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Apr 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me something about your self
Why you want to join tech Mahindra
What do think about customer care Add Answer
- Q2. Why i hire you
Where do you see yourself in next 5 year Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and calm they will ask you basic customer support questions
Customer Support Associate Jobs at Tech Mahindra
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Hirect and was interviewed before Aug 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me something about yourself Add Answer
- Q2. Why you want to switch Add Answer
3
One-on-one Round (3 Questions)
- Q1. Tell me something about yourself Add Answer
- Q2. Tell me something about you state Add Answer
- Q3. Do you how ecommerce company works Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Support Associate interview:
- Communication Skills
I applied via Referral and was interviewed in Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. Speak for one minute about your favorite color. View Answers (1)
- Q2. Different between empathy and sympathy View Answers (5)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Support Associate interview:
- empathy
- Sympathy
- Communication Skills
Syed daaniish
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
One-on-one Round (1 Question)
- Q1. Always try to give your introduction powerfull. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This is the world no. MNC. TECH MAHINDRA. LOOKING FORWARD TO WORK WITH THEM.
I applied via Naukri.com and was interviewed in Apr 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
HR Round (1 Question)
- Q1. Tell Me About Yourself!! Add Answer
3
HR Round (2 Questions)
- Q1. Tell Me About Yourself!! Add Answer
- Q2. Do you have Laptop and Wifi Connection? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You must have Good Communication Skills and Good Confirmation Level.
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Support Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, Customer Service, voice process, Domestic BPO and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Associate interview?
How long is the Tech Mahindra Customer Support Associate interview process?
The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Tech Mahindra Customer Support Associate
based on 28 interviews in last 1 year
2 Interview rounds
- HR Round 1
- HR Round 2
View more
People are getting interviews through
based on 87 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Recruitment Consultant
52%
20%
14%
3%
2%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Associate Interview Questions from Similar Companies
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9%
less
than the average Customer Support Associate Salary in India
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Tech Mahindra Customer Support Associate Reviews and Ratings
based on 821 reviews
Rating in categories
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|
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|
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4.9k
salaries
| ₹5.4 L/yr - ₹16.9 L/yr |
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