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Tech Mahindra Customer Support Associate Interview Questions, Process, and Tips
Updated
3 Dec 2024
Top Tech Mahindra Customer Support Associate Interview Questions and Answers
- Q1. How can you tackle your customer in real time scenario?
- Q2. How would you handle an irated CX and what is the meaning of emotions according to you ?.
- Q3. How would you handle an angry customer?
111 Tech Mahindra Customer Support Associate Interview Experiences
317 questions found
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Popular
Anonymous
I applied via Referral and was interviewed before Nov 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Where will you see yourself in next 5 years Add Answer
- Q2. If you are a fresher which is your fav subject from your graduation and how much proficiency you have in that subject? Add Answer
3
Aptitude Test Round
It is based on the process they are hiring you and it is easy to analyse
Interview Preparation Tips
Interview preparation tips for other job seekers - Good place to work for freshers to know more about work culture and professional life.
Interview Questions
- Q1. Actually I was given one topic for that I had to speak for 2 minutes
Add Answer
- Q2. One of the most important question every interviewer asked that is... why should I hire you??
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - To crack any interview I belive that you should be confident first rather than feel nervous and try to prepare urself in your lacking areas so that chance of selection
in any interview will increase
in any interview will increase
Get interview-ready with top interview questions
I applied via Naukri.com and was interviewed in Aug 2021.
1 Interview Round
Interview Questions
- Q1. Introduction, Working Experience or Freshers,Job Description.
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Stay confident,Stay Positive,and speak fluently without any hesitation
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
I applied via Referral and was interviewed before Oct 2020.
4 Interview Rounds
Interview Questions
- Q1. Speak for a minute about any topic to check communication skills
View Answers (3)
- Q2. What will you do if customer issue unresolved? Given some scenario
Add Answer
- Q3. Asked about family background
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Communication skills is very important in every field especially in customer service roles and spontaneous responses.
Tech Mahindra interview questions for designations
I applied via Naukri.com and was interviewed before Mar 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (6 Questions)
- Q1. Why are you looking for a change? Add Answer
- Q2. What are your salary expectations? Add Answer
- Q3. What is your family background? Add Answer
- Q4. Share details of your previous job. Add Answer
- Q5. Why should we hire you? Add Answer
- Q6. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident yourself..speak fluently..
I applied via Walk-in and was interviewed in Mar 2021.
1 Interview Round
Interview Questions
- Q1. Tell me about yourself, you comfortable for job timing and salary provide yes or not and where are current living
View Answers (46)
Interview Preparation Tips
Interview preparation tips for other job seekers - No any share your interview advice
Customer Support Associate Jobs at Tech Mahindra
I applied via Walk-in
3 Interview Rounds
Interview Questions
- Q1. Self introduction
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
I applied via Recruitment Consultant and was interviewed in Jul 2021.
Interview Questions
- Q1. About job role, previous experience
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good and supportive
I applied via www.jora.com and was interviewed before May 2021.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. About yourself, Questions related to your education. Add Answer
- Q2. Questions related to your hobbies Add Answer
3
Aptitude Test Round
Typing skills, Grammar check, logical questions related to customer queries and issues
4
VNA Round (1 Question)
- Q1. Voice and Accent round, like say something about your birthplace or current location famous for Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Support Associate interview:
- History about birthplace
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Support Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, Customer Service, voice process, Domestic BPO and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Associate interview?
How long is the Tech Mahindra Customer Support Associate interview process?
The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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- Show more
Interview Process at Tech Mahindra Customer Support Associate
based on 28 interviews in last 1 year
2 Interview rounds
- HR Round 1
- HR Round 2
View more
People are getting interviews through
based on 87 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Recruitment Consultant
52%
20%
14%
3%
2%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Associate Interview Questions from Similar Companies
Fast track your campus placements
9%
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than the average Customer Support Associate Salary in India
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Tech Mahindra Customer Support Associate Reviews and Ratings
based on 821 reviews
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