300+ Tech Mahindra Customer Support Associate Interview Questions & Answers | Complete Prep Guide 2025

Top Tech Mahindra Customer Support Associate Interview Questions and Answers

Q1. How can you tackle your customer in real time scenario?

View answers (33)
Q2. How would you handle an irated CX and what is the meaning of emotions according to you ?.

View answers (8)
Q3. How would you handle an angry customer?

View answers (6)

View all 34 questions

Tech Mahindra Customer Support Associate Interview Experiences

116 interviews found

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 18 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me something about your self Why you want to join tech Mahindra What do think about customer care

Add your answer

Q2. Why i hire you Where do you see yourself in next 5 year

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and calm they will ask you basic customer support questions

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 5 Aug 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Hirect and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me something about yourself

Add your answer

Q2. Why you want to switch

Add your answer

Round 3 - One-on-one

(3 Questions)

Q1. Tell me something about yourself

Add your answer

Q2. Tell me something about you state

Add your answer

Q3. Do you how ecommerce company works

Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Associate interview:

Communication Skills

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 12 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Speak for one minute about your favorite color.

Add your answer

Q2. Different between empathy and sympathy

Ans.

Empathy is feeling what someone else is feeling, while sympathy is feeling sorry for someone else's feelings.

Empathy is putting yourself in someone else's shoes and experiencing their emotions
Sympathy is acknowledging someone else's emotions and feeling sorry for them
Empathy is more active and involves understanding and sharing the emotions of others
Sympathy is more passive and involves acknowledging the emotions of ot...

Answered by AI

View 4 more answers

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Associate interview:

empathy
Sympathy
Communication Skills

Interview preparation tips for other job seekers - Show company policy are valuable. Suggest them that you will help customers within company policy.

What people are saying about Tech Mahindra

View All

a senior associate

Need Suggestions on Job Offers

Hi Everyone, I am currently working at Accenture as a Consultant with a fixed CTC of 10.70 LPA. I have received offers for a senior position from bo... read more

Got a question about Tech Mahindra?

Ask anonymously on communities.

Customer Support Associate Interview Questions & Answers

posted on 7 Jun 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Always try to give your introduction powerfull.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is the world no. MNC. TECH MAHINDRA. LOOKING FORWARD TO WORK WITH THEM.

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 4 Oct 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell Me About Yourself!!

Add your answer

Round 3 - HR

(2 Questions)

Q1. Tell Me About Yourself!!

Add your answer

Q2. Do you have Laptop and Wifi Connection?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have Good Communication Skills and Good Confirmation Level.

Get interview-ready with Top Tech Mahindra Interview Questions

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 10 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Questions were asked to check talking fluency in english and hindi as it is a voice process

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident, nothing to memorize, simple and basic answers are to be provided.

Customer Support Associate Interview Questions & Answers

posted on 10 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Simply introduction and about your work experience.. French culture.. french brand.. city,.. etc after that written test..in which they asked some grammar.. comprehension.. translation some jumbled sentanc...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focus on cv.. don't go around cv..

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 13 Oct 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me abt yourself

Add your answer

Q2. What do you want to do in life

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident guys you know you can do it just be confident even if you dont have any idea what they are asking about

Customer Support Associate Interview Questions & Answers

posted on 31 May 2022

I applied via Referral and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Daily routine, mock test, situation handling.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Belive in yourself ! It's not that difficult. Be attentive and fear free.

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 10 Nov 2021

I applied via Referral and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. My interview experience

Add your answer

Q2. To be honest tech mahindra will prefer mother tongue so that we can clear interview easily and also mostly general questions and experience will ask thats it

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good and it is very easy because we can talk in mother tongue

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Associate interview?

Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Tech Mahindra Customer Support Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, Customer Service, voice process, Domestic BPO and Communication Skills.

What are the top questions asked in Tech Mahindra Customer Support Associate interview?

Some of the top questions asked at the Tech Mahindra Customer Support Associate interview -

How can you tackle your customer in real time scenar...read more
How would you handle an irated CX and what is the meaning of emotions according...read more
How would you handle an angry custom...read more

How long is the Tech Mahindra Customer Support Associate interview process?

The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Tech Mahindra Interviews By Designations

Interview Questions for Popular Designations

Tech Mahindra Customer Support Associate Interview Process

based on 107 interviews

4 Interview rounds

Resume Shortlist Round
HR Round - 1
One-on-one Round
HR Round - 2

Anonymously discuss salaries, work culture, and many more

Get Ambitionbox App

Accenture Customer Support Associate Interview Questions

3.8

• 10 Interviews

Genpact Customer Support Associate Interview Questions

3.8

• 3 Interviews

Wipro Customer Support Associate Interview Questions

3.7

• 2 Interviews

Kyndryl Customer Support Associate Interview Questions

4.0

• 2 Interviews

TCS Customer Support Associate Interview Questions

3.7

• 1 Interview

Infosys Customer Support Associate Interview Questions

3.6

• 1 Interview

Cognizant Customer Support Associate Interview Questions

3.8

• 1 Interview

IBM Customer Support Associate Interview Questions

4.0

• 1 Interview

View all

National Institute of Technology (NIT), Warangal Placement Questions

5 Interviews

Jawaharlal Nehru Technological University (JNTU) Placement Questions

3 Interviews

D Y Patil College of Engineering, Pune Placement Questions

2 Interviews

Padre Conceicao College of Engineering, Panaji Placement Questions

1 Interview

Indian Institute of Technology (IIT), Kharagpur Placement Questions

1 Interview

Jaipur Engineering College & Research Centre, Jaipur Placement Questions

1 Interview

Xavier Institute of Management and Entrepreneurship, Bangalore Placement Questions

1 Interview

View all

Tech Mahindra Customer Support Associate Salary

based on 3.9k salaries

₹0.6 L/yr - ₹6.8 L/yr

6% less than the average Customer Support Associate Salary in India

View more details

Tech Mahindra Salaries in India

Software Engineer 26.3k salaries	₹2 L/yr - ₹9.3 L/yr
Senior Software Engineer 21.4k salaries	₹5.5 L/yr - ₹23 L/yr
Technical Lead 11.7k salaries	₹9.5 L/yr - ₹32 L/yr
Associate Software Engineer 5.5k salaries	₹1.8 L/yr - ₹8.2 L/yr
Team Lead 5k salaries	₹5.2 L/yr - ₹17 L/yr