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Tech Mahindra Customer Support Associate Interview Questions, Process, and Tips
Updated
3 Dec 2024
Top Tech Mahindra Customer Support Associate Interview Questions and Answers
- Q1. How can you tackle your customer in real time scenario?
- Q2. How would you handle an irated CX and what is the meaning of emotions according to you ?.
- Q3. How would you handle an angry customer?
111 Tech Mahindra Customer Support Associate Interview Experiences
317 questions found
Sort by:
Popular
Toquir
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. 1. Tell me about yourself. 2. Do you have any prior experience? if yes, then why did you left your previous organization. 3. Why do you want to join BPO? 4. Wha...read more Add Answer
3
One-on-one Round (1 Question)
- Q1. 1. Why do you want to join BPO? 2. What is your weakness and strength? 3. What is your future goal? 4. Where do you want to see yourself after 5 years? 5. Tell ...read more Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Support Associate interview:
- Communication Skills
- Typing Speed
- Excel
Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Walk-in and was interviewed before May 2023.
3 Interview Rounds
1
HR Round (4 Questions)
- Q1. Can you brief me about yourself? Add Answer
- Q2. Tell me about your hobbies Add Answer
- Q3. What we're your work responsibilities in your previous job Add Answer
- Q4. Where do you see yourself in next 3 years Add Answer
2
One-on-one Round (3 Questions)
- Q1. Self introduction Add Answer
- Q2. What do you know about e commerce View Answers (1)
- Q3. Mock call test was taken Add Answer
3
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Mock call was taken Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and sure about the information mentioned in resume so the you can tell and justify what was mentioned in cv
Get interview-ready with top interview questions
I applied via Recruitment Consulltant and was interviewed in Jun 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why do you want to join the company with this job role Add Answer
- Q3. What are your salary expectations and how do you fit for this job Add Answer
3
Aptitude Test Round
General aptitude questions with grammar and calculations
4
HR Round (2 Questions)
- Q1. Tell me about yourself other than your CV Add Answer
- Q2. Tell me about a situation when you handled a project under pressure Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident infront of the recruiter and enhance your communication skills.
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jul 2023.
5 Interview Rounds
1
Group Discussion Round
Conducted JAM session and reviewed Resumes.
2
Assignment Round
Assessment conducted for Google OCR Process.
3
Assignment Round
Written Urdu Translation Test for Google Human Judgement Project.
4
HR Round (2 Questions)
- Q1. Reason behind joining non technical job? Add Answer
- Q2. Questioned post joining of 6 months, Won't you get bored of doing same job and following daily routine? Add Answer
5
Case Study Round
Documents Verification, Salary discussion etc.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Passionate to achieve your DREAM GOALS.
Tech Mahindra interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Oct 2022.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Introduce Yourself Add Answer
2
One-on-one Round (1 Question)
- Q1. Speak something about women empowerment Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Try to be fluent in english
I applied via Referral and was interviewed in Jun 2022.
2 Interview Rounds
1
Aptitude Test Round
An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses, and have a natural inclination toward success or failure in specific areas based on their innate characteristics.
2
Technical Round (2 Questions)
- Q1. Working post view questions asking View Answers (1)
- Q2. Java
Python
Selling related questions asking
Market releted asking View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - 1) Market Your self
2) Apply even if you're not fully Qualified
3) Job search like its your job
4) Set yourself apart with letters of recommendation
5) Pump your self up and stay positive
6) Focus on the employers needs
2) Apply even if you're not fully Qualified
3) Job search like its your job
4) Set yourself apart with letters of recommendation
5) Pump your self up and stay positive
6) Focus on the employers needs
Customer Support Associate Jobs at Tech Mahindra
SHUBHAM KUMAR MODI
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Introduce Yourself, What do you mean by bpo, Do you need to apologize the cx or not Add Answer
- Q2. Do you need to apologize the cx or not, Are you ready to relocate Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Referral and was interviewed before Jun 2023.
3 Interview Rounds
1
Assignment Round
Assignment was easy. Basic questions were asked about Google search.
2
One-on-one Round (1 Question)
- Q1. Basic questions were asked regarding your education, experience and all. Add Answer
3
HR Round (1 Question)
- Q1. Salary discussion Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Moderate interview process
Interview experience
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Telephonic interview try judge communication skills Add Answer
- Q2. Tell me about yourself?
Whats your hobies?
About your qualifications?
Tell me how do you handle things in tough situation? Add Answer
3
Technical Round (1 Question)
- Q1. Tell me about Ai?
Do you know about machine learning?
Tell me some smart home devices how they does work? View Answers (1)
Skills evaluated in this interview
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Sep 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Scenario wise question Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good communication and confidence can gain you this job easily
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Support Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, Customer Service, voice process, Domestic BPO and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Associate interview?
How long is the Tech Mahindra Customer Support Associate interview process?
The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
- Tech Mahindra Senior Software Engineer Interview Questions
- Tech Mahindra Customer Service Associate Interview Questions
- Tech Mahindra Associate Software Engineer Interview Questions
- Tech Mahindra Customer Service Executive Interview Questions
- Tech Mahindra Customer Support Associate Interview Questions
- Tech Mahindra Customer Care Executive Interview Questions
- Tech Mahindra Software Developer Interview Questions
- Show more
Interview Questions for Popular Designations
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- Customer Care Executive Interview Questions
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- Show more
Interview Process at Tech Mahindra Customer Support Associate
based on 28 interviews in last 1 year
2 Interview rounds
- HR Round 1
- HR Round 2
View more
People are getting interviews through
based on 87 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Recruitment Consultant
52%
20%
14%
3%
2%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Associate Interview Questions from Similar Companies
Fast track your campus placements
9%
less
than the average Customer Support Associate Salary in India
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Tech Mahindra Customer Support Associate Reviews and Ratings
based on 821 reviews
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|
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| ₹5.4 L/yr - ₹16.9 L/yr |
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