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I applied via LinkedIn and was interviewed in Aug 2023. There were 3 interview rounds.
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Google Assistant is a virtual assistant developed by Google that can engage in two-way conversations, answer questions, make recommendations, and perform tasks.
Google Assistant is available on various devices such as smartphones, smart speakers, and smart displays.
It can help users with tasks like setting reminders, sending messages, playing music, and controlling smart home devices.
Google Assistant uses artificial int...
What people are saying about Tech Mahindra
I was interviewed in Aug 2023.
Tech Mahindra interview questions for designations
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
To support customers, I would provide prompt and helpful assistance through various channels.
Respond to customer inquiries and resolve issues in a timely manner
Listen actively and empathetically to understand customer concerns
Offer clear and concise explanations or instructions
Provide personalized solutions based on customer needs
Ensure customer satisfaction by following up on resolved cases
Maintain a positive and prof
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.
I applied via Job Fair and was interviewed in Feb 2024. There were 2 interview rounds.
They asked about own topic
I applied via Job Portal
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer support, IT services, or back-office operations.
Companies opt for BPO to focus on core business activities, reduce costs, access specialized skills, and improve efficiency.
Popula...
I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.
Inbound refers to receiving communication or requests from customers, while outbound refers to initiating communication or reaching out to customers.
Inbound involves responding to customer inquiries, complaints, or requests for assistance.
Outbound involves making proactive calls or sending messages to customers for various purposes such as sales, surveys, or follow-ups.
Examples: Inbound - answering customer calls; Outb
Inbound refers to receiving communication or requests from customers, while outbound refers to initiating communication or reaching out to customers.
Inbound involves responding to customer inquiries, complaints, or requests for assistance
Outbound involves making proactive calls or sending messages to customers for sales, follow-ups, or surveys
Examples: Inbound - answering customer calls; Outbound - cold calling potenti
Translation of the question into Hindi and Marathi
Translate the question into Hindi and Marathi
Ensure accuracy and clarity in translation
Use appropriate language and cultural context
The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 106 interviews
4 Interview rounds
based on 876 reviews
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