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Tech Mahindra
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I applied via Walk-in
I spent my yesterday working from home and taking breaks to relax and recharge.
Worked from home
Took breaks to relax
Recharged myself
My favorite song is 'Bohemian Rhapsody' by Queen because of its unique blend of genres and powerful lyrics.
The song 'Bohemian Rhapsody' is a masterpiece that combines elements of rock, opera, and ballad.
Its complex structure and diverse musical sections make it stand out from other songs.
The lyrics are thought-provoking and emotionally charged, telling a captivating story.
Freddie Mercury's exceptional vocal range and t...
I applied via Approached by Company and was interviewed in Dec 2023. There was 1 interview round.
Versant test, comms skill
What people are saying about Tech Mahindra
I was interviewed in Mar 2023.
They will give you a situation of customer concern and you just have to solve the customer’s concern through chat. Another one was essay writing, you just have to write 150-200 words on any topic.
Tech Mahindra interview questions for designations
I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
I have 2 years of experience in a voice process role, handling customer queries and providing support over the phone.
Handled inbound and outbound calls efficiently
Resolved customer issues and complaints in a timely manner
Provided product information and assistance to customers
Maintained accurate records of interactions with customers
I have 2 years of experience in a voice process role, handling customer queries and providing support over the phone.
Handled inbound and outbound calls to assist customers with their inquiries
Provided product information, resolved complaints, and processed orders
Maintained a high level of professionalism and customer service skills
Used CRM software to document customer interactions and follow up on issues
I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.
BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business processes.
BPO companies provide services such as customer support, technical support, sales, and back-office operations.
Outsourcing to BPO companies can help businesses save costs and focus on core activities.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of B...
I was interviewed before Feb 2024.
I have 2 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
Handled customer inquiries via phone, email, and chat
Resolved customer issues and complaints in a timely manner
Provided product information and assistance to customers
Maintained a high level of customer satisfaction through effective communication
Collaborated with other departments to ensure cus
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is about meeting the needs and expectations of customers.
It involves effective communication, problem-solving, and empathy.
Examples include resolving customer complaints, answering inquiries, and providing product information.
Customer service can be provided through various channels such as phon...
I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 3 interview rounds.
Customer support involves assisting customers with their inquiries, issues, and concerns to ensure a positive experience.
Providing timely and accurate responses to customer inquiries
Resolving customer issues and complaints effectively
Offering product or service recommendations based on customer needs
Maintaining a positive and professional attitude at all times
Utilizing various communication channels such as phone, emai...
Customer support refers to providing assistance and guidance to customers before, during, and after a purchase.
Assisting customers with product inquiries and issues
Resolving customer complaints and concerns
Providing technical support for products or services
Offering guidance on product usage and troubleshooting
Ensuring customer satisfaction and retention
The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 106 interviews
4 Interview rounds
based on 877 reviews
Rating in categories
Software Engineer
26.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Software Engineer
21.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
Technical Lead
11.7k
salaries
| ₹0 L/yr - ₹0 L/yr |
Associate Software Engineer
5.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
5k
salaries
| ₹0 L/yr - ₹0 L/yr |
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