How would you handle an angry customer?
AnswerBot
1y
I would listen to their concerns, empathize with their situation, and offer a solution to their problem.
Remain calm and professional
Listen actively to the customer's concerns
Empathize with their situa...read more
Nasyam Habibulla
5mo
student at
Rayalaseema Institute of Excellence, Kurnool
We know his problem what is facing then we clarify the problem of the customer then we call to and tell him to wear we are to clarify his problem
Manish Gupta
5mo
i handle to very cool and responsible talking so also that customer problem and shortly solved and follow up to ensure satisfaction
Arjun Kanna
5mo
I handle to very cool ..and responsible talking .. so also that Customers Problem are Shortly solved
Lakavath Harish
9mo
To handle an angry customer, listen actively, empathize with their concerns, apologize for any inconvenience, offer a solution or compensation, and follow up to ensure satisfaction.
YOGESHWAR
1y
I well handle with my cool with talk them
Add answer anonymously...
Top Tech Mahindra Customer Support Associate interview questions & answers
Popular interview questions of Customer Support Associate
Top HR questions asked in Tech Mahindra Customer Support Associate
>
Tech Mahindra Customer Support Associate Interview Questions
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app
Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.
Follow us
