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Tech Mahindra Customer Support Associate Interview Questions, Process, and Tips for Freshers
Updated
7 Sep 2024
Top Tech Mahindra Customer Support Associate Interview Questions and Answers for Freshers
- Q1. How would you handle an irated CX and what is the meaning of emotions according to you ?.
- Q2. Tell me something about cricket in English as well as Hindi language for 2 minutes each
- Q3. Child labour in India
31 Tech Mahindra Customer Support Associate Interview Experiences for Freshers
71 questions found
Sort by:
Popular
Anonymous
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. What is customer support associate View Answers (1)
- Q2. What is your dailey life routine Add Answer
Nishitha Nandikanti
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. What do you know about Google assistant? View Answers (1)
Skills evaluated in this interview
Get interview-ready with top interview questions
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Aug 2023.
2 Interview Rounds
1
Operation Round Round (2 Questions)
- Q1. Tell Me about youself, educational , family , work experience if you have any View Answers (2)
- Q2. Typing speed they will also check and one easy question Add Answer
2
Client Interview Round (3 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Tell something about : Your city or Gende Equality, Social media , Flipkart , any thing they can ask you have to tell it only 1-2 sentence Add Answer
- Q3. Mock - Call only one moch call , like how you will handle the situation . Only resolution part they will see . Suppose there is delay in delivery case, Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not join this fraud company
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
HR Round (1 Question)
- Q1. General introduction, comms skill test Add Answer
2
One-on-one Round (1 Question)
- Q1. Why did you leave, why do you want to join us and other questions related to the process Add Answer
3
Aptitude Test Round
Versant test, comms skill
Tech Mahindra interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Feb 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. They talk to you as a customer.
And see your English speaking skills. Add Answer
- Q2. There is no interview question. Add Answer
3
Solving the problem of customer. Round (1 Question)
- Q1. They will give you the customer problem to solve. Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Support Associate interview:
- Fluent in English, Hindi
- Know something about the company
- Always be punctual
- Attentive
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Telephonic Call Round (2 Questions)
- Q1. Normal questions, like Self introduction, Describe your locality etc. Add Answer
- Q2. Tell us a story of your school day memory,childhood story. Add Answer
3
Behavioral Round (1 Question)
- Q1. Related about the projet.. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - But be careful before joing , because there was many changes happend after joining.
Customer Support Associate Jobs at Tech Mahindra
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Oct 2022.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Introduce Yourself Add Answer
2
One-on-one Round (1 Question)
- Q1. Speak something about women empowerment Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Try to be fluent in english
Tech With Singh
SHUBHAM KUMAR MODI
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Introduce Yourself, What do you mean by bpo, Do you need to apologize the cx or not Add Answer
- Q2. Do you need to apologize the cx or not, Are you ready to relocate Add Answer
Interview experience
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Telephonic interview try judge communication skills Add Answer
- Q2. Tell me about yourself?
Whats your hobies?
About your qualifications?
Tell me how do you handle things in tough situation? Add Answer
3
Technical Round (1 Question)
- Q1. Tell me about Ai?
Do you know about machine learning?
Tell me some smart home devices how they does work? View Answers (1)
Skills evaluated in this interview
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Support Associate interview for freshers?
Tech Mahindra interview process for freshers usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Support Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, Domestic BPO and customer care.
What are the top questions asked in Tech Mahindra Customer Support Associate interview for freshers?
Some of the top questions asked at the Tech Mahindra Customer Support Associate interview for freshers -
How long is the Tech Mahindra Customer Support Associate interview process?
The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Tech Mahindra Customer Support Associate for Freshers
based on 5 interviews in last 1 year
Interview experience
People are getting interviews through
based on 19 Tech Mahindra interviews
Job Portal
Referral
WalkIn
Company Website
53%
21%
16%
5%
5% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Associate Interview Questions from Similar Companies
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9%
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Tech Mahindra Customer Support Associate Reviews and Ratings
based on 821 reviews
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