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Tech Mahindra Customer Support Associate Interview Questions, Process, and Tips for Experienced

Updated 10 Apr 2025

Top Tech Mahindra Customer Support Associate Interview Questions and Answers for Experienced

View all 12 questions

Tech Mahindra Customer Support Associate Interview Experiences for Experienced

62 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction and qualification.
  • Q2. Tell me about yourself. are you fresher or experienced.
Round 2 - Case Study 

In the client round, the client will chat with you on google chat and you have to resolve the queries of client and provide cx satisfactions.

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Aptitude test related to personality check were there along with different tests

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Associate interview:
  • Women empowerment
Interview preparation tips for other job seekers - Be confident!

Customer Support Associate Interview Questions Asked at Other Companies for Experienced

Q1. How can you tackle your customer in real time scenario?
asked in Accenture
Q2. What basic troubleshooting will you try if you are facing issues ... read more
Q3. How would you handle an angry customer?
asked in Accenture
Q4. What is safe made available in Android devices, how does it work?
asked in Accenture
Q5. What is the latest Android OS available in the market?
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There were 10 questions on aptitude.Which I had to answer it within 10mins.

Round 2 - HR 

(1 Question)

  • Q1. Self introduction and my vision towards my future .Why do I wanted to join Techmahindra?
Round 3 - Technical 

(1 Question)

  • Q1. There were some typing test and coding de-coding test.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024.

Round 1 - Aptitude Test 

Questions to evaluate aptitude and proficiency in language.

Tech Mahindra interview questions for designations

 Customer Support

 (5)

 Senior Customer Support Associate

 (3)

 Associate Customer Support Executive

 (2)

 Associate Customer Support Engineer

 (1)

 Customer Associate

 (11)

 Support Associate

 (1)

 Customer Support Executive

 (92)

 Customer Support Representative

 (1)

Customer Support Associate Interview Questions & Answers

user image bonela.adarsakumar

posted on 16 Mar 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
  • Q1. Self introduction
  • Q2. Minimum speech in english for 2 minutes

Get interview-ready with Top Tech Mahindra Interview Questions

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Hindi language interview
  • Q2. Ans interview Hindi language
  • Q3. Question Hindi mein
  • Q4. Jo bhi question karne hain hindi mein panch 5
Round 3 - Case Study 

Accounting finance B.Com

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Associate interview:
  • Hindi
Interview preparation tips for other job seekers - B.com Hindi language interview time

Customer Support Associate Jobs at Tech Mahindra

View all
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Make sure you get your pay after the training Because I did not get any benefit after completing one month of intensive online training and OJT certification because my documents were not clear but I share...
  • Q2. Kindly make sure to share all the documents and get your offer letter because Tech Mahindra will not pay any kind of benefit before issuing the offer letter.
  • Q3. No timely response from Tech Mahindra
  • Q4. No salary from Tech Mahindra
  • Q5. No benefit from Tech Mahindra
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Are you comfortable to speak Bengali?
  • Q2. Where did you stay?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - HR 

(3 Questions)

  • Q1. What is your memorable day?
  • Q2. What is you last experience?
  • Q3. What do you know about Bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer support, IT services, or back-office operations.

    • Companies opt for BPO to focus on core business activities, reduce costs, access specialized skills, and improve efficiency.

    • Popula...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Regarding different projects

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Associate interview for experienced candidates?
Tech Mahindra interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, Communication Skills, Customer Service, International Voice Process and voice process.
What are the top questions asked in Tech Mahindra Customer Support Associate interview for experienced candidates?

Some of the top questions asked at the Tech Mahindra Customer Support Associate interview for experienced candidates -

  1. How can you tackle your customer in real time scenar...read more
  2. How would you handle an angry custom...read more
  3. How to deal with angry custo...read more
How long is the Tech Mahindra Customer Support Associate interview process?

The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Tech Mahindra Customer Support Associate Interview Process for Experienced

based on 36 interviews

4 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round - 1
  • One-on-one Round - 2
View more
Tech Mahindra Customer Support Associate Salary
based on 3.9k salaries
₹0.8 L/yr - ₹4.3 L/yr
6% less than the average Customer Support Associate Salary in India
View more details

Tech Mahindra Customer Support Associate Reviews and Ratings

based on 915 reviews

3.5/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.1

Salary

3.2

Job security

3.3

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 915 Reviews and Ratings
Customer Support Associate

Bangalore / Bengaluru

0-1 Yrs

₹ 2-3 LPA

Tech Mahindra is hiring For International Customer Support Associate

Hyderabad / Secunderabad

1-6 Yrs

₹ 3.75-4.25 LPA

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