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Startek Senior Customer Service Executive Interview Questions and Answers for Experienced

Updated 2 Sep 2023

3 interviews found

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Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. How was your last birthday
3

One-on-one Round (1 Question)

  • Q1. Mock call was taken

I applied via Recruitment Consultant and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - BE POSITVE CONFIDENT ABOUT WHAT YOU SPEAK

I applied via Recruitment Consultant and was interviewed before Dec 2020.

6 Interview Rounds

Interview Questions

  • Q1. Versant test , aptitude reasioning test, hr round Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be punctual and straight forward with your answers. Never tell lie 🤥.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Why you want to join Hexaware
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Introduction .process related

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing everything is fine
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in May 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Clint round and selected on second round.
  • Q2. Experience and intro

I applied via Referral and was interviewed in Sep 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare question genuinely do not do ratification...

I applied via Recruitment Consultant and was interviewed in Mar 2021.

Interview Questions

  • Q1. How can you handle angry customers and tell us about your experience where the customer was angry and you made him happy at the end of the call View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - Show them that you are confident, that is all

I applied via Walk-in and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about your self?
  • Q2. They had given me a topic any topic
  • Q3. Final round was a operation round as they ask the same question

Interview Preparation Tips

Interview preparation tips for other job seekers - I like the process knowldage of this company
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Dec 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Assignment Round

General grammar test they will conduct

3

HR Round (1 Question)

  • Q1. Tel us about your previous work
4

One-on-one Round (1 Question)

  • Q1. About e-commerce questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and grammatical skill is important

Startek Interview FAQs

How many rounds are there in Startek Senior Customer Service Executive interview for experienced candidates?
Startek interview process for experienced candidates usually has 3 rounds. The most common rounds in the Startek interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Startek Senior Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Startek Senior Customer Service Executive interview for experienced candidates -

  1. if customer start abusing you. How will you handle h...read more
  2. How will you handle an angry custom...read more
  3. What is Business processing outsourci...read more

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Recruitment Consultant
67%
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Startek Senior Customer Service Executive Salary
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₹1 L/yr - ₹4.5 L/yr
25% less than the average Senior Customer Service Executive Salary in India
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Startek Senior Customer Service Executive Reviews and Ratings

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2.9/5

Rating in categories

2.7

Skill development

2.6

Work-Life balance

2.5

Salary & Benefits

2.7

Job Security

2.5

Company culture

2.3

Promotions/Appraisal

2.7

Work Satisfaction

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