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Startek Senior Customer Service Executive Reviews

Updated 5 Mar, 2025
Overall Rating
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2.9/5
based on 98 reviews

Rating distribution

Category Ratings

2.7

Job security

2.7

Salary

2.6

Work-life balance

2.6

Skill development

2.6

Work satisfaction

2.4

Company culture

2.4

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

57% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

68% employees reported

Gender based rating

3.2
female

Rated by Women

39 reviews

2.5
male

Rated by Men

50 reviews

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Top Mentions in Startek Senior Customer Service Executive Reviews
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98 reviews found

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Top Startek Senior Customer Service Executive Interview Questions

Q1. if customer start abusing you. How will you handle him?
Q2. How will you handle an angry customer?
Q3. What is Business processing outsourcing?

Read Startek Senior Customer Service Executive Reviews based on locations

3.5
 Bangalore / Bengaluru

 (24)

3.0
 Gurgaon / Gurugram

 (16)

4.3
 Lucknow

 (10)

2.2
 Kolkata

 (9)

4.2
 Bhopal

 (5)

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People also ask about Startek's Senior Customer Service Executives

Is Startek a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 98 employee reviews, it's clear that most senior customer service executives have a below average experience working at Startek. Job security holds the highest rating at 2.7, while company culture is rated the lowest amongst all factors at 2.4. Read reviews about job security and company culture on AmbitionBox.
Does Startek pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Startek senior customer service executives rate their salary and benefits at 2.7 out of 5, based on 98 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Startek for senior customer service executives, click here .
How is the work culture at Startek for Senior Customer Service Executives?
Work culture at Startek for senior customer service executives is rated 2.4 out of 5 by 98 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for senior customer service executives, click here .
How is the job security at Startek for Senior Customer Service Executives?
Based on 98 reviews on AmbitionBox, Startek's senior customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for senior customer service executives, click here .

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Startek Senior Customer Service Executive Salary
based on 260 salaries
₹1 L/yr - ₹4.5 L/yr
20% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
8 total responses
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
6 total responses
+2 more benefits
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