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based on 6.1k Reviews

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Hexaware Technologies Senior Customer Service Executive Interview Questions and Answers

Updated 31 Mar 2024

Hexaware Technologies Senior Customer Service Executive Interview Experiences

3 interviews found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 31 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why you want to join Hexaware
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

user image

posted on 20 Dec 2022

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General grammar test they will conduct

Round 3 - HR 

(1 Question)

  • Q1. Tel us about your previous work
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. About e-commerce questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and grammatical skill is important

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Senior Customer Service Executive Interview Questions & Answers

user image

posted on 10 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. The first round was HR round, Tell me about yourself was the first question.
    • Add your answer
  • Q2. The second question was regarding my past work experience.
    • Add your answer
  • Q3. After the HR round, 3rd round was typing speed test.
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Last round was with the operations manager.
    • Add your answer
  • Q2. Tell me about yourself. Also, they may ask about strength or weakness.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviews are easy. Also, bit of patience is required as it sometimes take a lot of time in a waiting room to complete the whole interview process.

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Interview questions from similar companies

Senior Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 28 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Related to AR profile like on denials in medical billing
    • Add your answer
  • Q2. Related my previous experience
    • Add your answer
  • Q3. Stability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident & positive whoever face your interview

Senior Executive Interview Questions & Answers

Sutherland Global Services user image

posted on 12 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal details asked.
    • View 1 more answer
  • Q2. How did I get to know about the job opportunity
    • View 1 more answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Every question possible.
    • Add your answer
  • Q2. I was asked about Salary expectation.
    • View 1 more answer
  • Q3. Can I join immediately
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to have fun and don't want job security,then one can work there.

Senior Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 7 Jan 2021

Interview Questionnaire 

3 Questions

  • Q1. They asked to tell something about myself it's a general question..
    • Add your answer
  • Q2. Why did you quit your previous job
    • Add your answer
  • Q3. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Depending on our necessity and need we should handle the interview situation.... All the best to all.....

Senior Executive Interview Questions & Answers

L&T Technology Services user image Anonymous

posted on 23 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Finance related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about expectations

Senior Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 24 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tel me about self experience, looking for communication
    • Add your answer
  • Q2. Previous experience ,where r u coming from
    • Add your answer
  • Q3. Nothing salary discussion
    • Add your answer
Round 3 - Group Discussion 

General topic continues speaking expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - They looking for excellent communication, looking for Chennai candidate

Senior Executive Interview Questions & Answers

Optum Global Solutions user image

posted on 22 Jun 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, Mathematics, Computers

Round 3 - One-on-one 

(1 Question)

  • Q1. All about your previous experience, why do you want to join Optum, understanding of claims and healthcare.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and good luck. Prepare yourself well for aptitude test.

Senior Executive Interview Questions & Answers

Optum Global Solutions user image manish verma

posted on 29 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Included math,english, reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about health insurance
    • Add your answer
  • Q2. Why we hire you
  • Ans. 

    I bring a unique combination of experience, skills, and leadership qualities that will drive success for the company.

    • Proven track record of successfully leading teams and achieving business goals

    • Strong strategic planning and decision-making skills

    • Excellent communication and interpersonal abilities

    • Innovative thinker with a focus on driving growth and profitability

    • Passionate about driving organizational success and foste

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive in front of interviewer
More about working at Hexaware Technologies

Hexaware Technologies Interview FAQs

How many rounds are there in Hexaware Technologies Senior Customer Service Executive interview?
Hexaware Technologies interview process usually has 2-3 rounds. The most common rounds in the Hexaware Technologies interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Hexaware Technologies Senior Customer Service Executive interview?

Some of the top questions asked at the Hexaware Technologies Senior Customer Service Executive interview -

  1. After the HR round, 3rd round was typing speed te...read more
  2. Last round was with the operations manag...read more
  3. About e-commerce questi...read more

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Hexaware Technologies Senior Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
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Hexaware Technologies Senior Customer Service Executive Salary
based on 82 salaries
₹1.5 L/yr - ₹4.6 L/yr
18% less than the average Senior Customer Service Executive Salary in India
View more details

Hexaware Technologies Senior Customer Service Executive Reviews and Ratings

based on 19 reviews

3.3/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

3.2

Salary

3.1

Job security

3.1

Company culture

2.2

Promotions

3.2

Work satisfaction

Explore 19 Reviews and Ratings
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