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Premium Employer

Hexaware Technologies

Compare

3.6

based on 5.6k Reviews

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Hexaware Technologies Senior Customer Service Executive Reviews

based on 17 reviews

Updated 27 Nov, 2024

Overall Rating

3.2/5

How AmbitionBox ratings work?

Category Ratings

3.5

Salary & Benefits

3.4

Work Satisfaction

3.3

Skill development

3.1

Job Security

3.0

Company culture

2.9

Work-Life balance

2.5

Promotions/Appraisal

17 reviews found

Sort by: Popular

Senior Customer Service Executive in Nagpur

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 Oct 2024

Likes

Nothing has to like

Dislikes

Bad behaviour of managers as well as team leader. Managers behaviour is totally bad. Managers talking to their employees in very bad language. And they only promoting those people who are in their good books. Terrible experience

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Executive in Nagpur

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Oct 2024

Likes

There's nothing to like partiality is there.It depends on the TLs as well some of the TLs will take you the good position whereas some can never do that even if you are doing well and hardworking.

Dislikes

Partiality is there , politics is going on there.Even if you are capable of doing so much you can't expect a growth their.Those who are not even able to communicate properly will.gt promoted and some of the honesty agents will remain at same position.

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Senior Customer Service Executive in Nagpur

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Oct 2024

Likes

No likes. I have never worked with such a terrible and worst company.

Dislikes

It's like a Jail. Breaks not allowed. Breaks are freezed. Not allowed to go out of the office after 9 without permission and if there is no one for permission, you will have to be there till morning. even if the shift is over. Terrible terrible terrible work environment. It's like being in jail and working. Cannot laugh or have fun,just sit, look at pc and do the work. No talking with nearby colleagues as well....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Chennai

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 27 Nov 2024

Likes

The working environment is good

Dislikes

The salary is very low and

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 17 Oct 2024

Likes

the work was done in teams which i like doing.

Dislikes

the break timings

Senior Customer Service Executive in Navi Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Aug 2024

Likes

Good company

Dislikes

Slow in promotion

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Nagpur

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 30 Nov 2023

Likes

Got good Experience while working

Dislikes

Work culture is not good

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Hexaware Technologies.

Senior Customer Service Executive in Navi Mumbai

Full Time

Senior customer service executive Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 02 Jan 2023

Likes

Very good environment, recive selllry on time,

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 10 Oct 2023

Likes

Supportive colleagues.

Dislikes

The break schedule.

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Customer Service Executive in Velachery

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 18 Oct 2022

Likes

Work from home

Dislikes

No leave

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Nagpur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Sep 2021

Likes

Easy promtion Timely salry

Dislikes

Promotion are delayed as per your quloitfctn

Work Details

Excelln

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Mumbai Suburban

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 May 2022

Likes

Everything 👍🏻

Dislikes

Nothing

Work Details

Simple and calm

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Navi Mumbai

Fedex Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Jul 2019

Likes

Fedex

Dislikes

Team leaders are too pressurizing

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Customer Service Executive in Chennai

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Oct 2018

Likes

Nothing

Dislikes

All false commitments including salary

Work Details

Wast my time and my knowledge

Work timings: Strict Timings

Senior Customer Service Executive in Chennai

FADV Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 06 May 2018

Likes

Company is good.jUst the company. Process is interesting

Dislikes

Worst ever management. They didn't pay my salary since jan. HR management forced me to go out of company. All play with their position. won't even give opportunity to say what the employee want to say. No intimation before taking a decision to next level.

Work Details

I belong to process FADV. we were made to work evn 12 hours a day at times. I was hired for 9 hrs shift including breaks. process was good. But not people and few team leads

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Executive in Nagpur

International Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 29 Feb 2020

Likes

Fix timings night shift, friendly atmosphere.

Dislikes

No log off timings fix, never get log off on time. Less salary as per the work load. No increment .

Work Details

Background verification

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Mar 2024

Likes

Great yea

Dislikes

Top trending discussions

View All

Engineering - Software & QA

Trying to switch after 8 years

I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Hexaware Technologies reviews submitted by Hexaware Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hexaware Technologies is the right company for you. ...Read more