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Startek Interview Questions, Process, and Tips for Freshers

Updated 5 Apr 2025

Top Startek Interview Questions and Answers for Freshers

View all 49 questions

Startek Interview Experiences for Freshers

Popular Designations

90 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your salary expectation?
  • Q3. Tell me about your family background.
Round 3 - HR 

(3 Questions)

  • Q1. Introduce yourself
  • Q2. Why do you want to join this company
  • Q3. What is bpo ?
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies often choose to outsource these tasks to save costs and improve efficiency.

    • Popular BPO destinations include India, the Philippines, and Eastern Europe.

    • Examples of BPO compani...

  • Answered by AI

Top Startek Customer Care Executive Interview Questions and Answers

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Customer Service Associate with a passion for providing exceptional service.

    • I have 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • I have a proven track record of meeting and exceeding customer service targets.

    • I am proficie...

  • Answered by AI
  • Q2. What is your strength and weakness?
  • Ans. 

    My strength is my ability to empathize with customers and provide excellent service. My weakness is that I can sometimes be too detail-oriented.

    • Strength: Empathy and excellent customer service

    • Weakness: Being overly detail-oriented

    • Strength: Ability to handle difficult customers

    • Weakness: Public speaking

  • Answered by AI
  • Q3. My strength is I'm very hardworking. My weakness is I'm emotionally weak.

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly environment . Seniors are guiding new employees.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. They ask about you and character after satisfaction of Hr he/she send you for 2nd round
  • Q2. Education details and experience
Round 3 - One-on-one 

(1 Question)

  • Q1. They give you topic or case in which you have convince them

Interview Preparation Tips

Interview preparation tips for other job seekers - Just have a faith and be confident and give answer without hesitation

Customer Relationship Executive Interview Questions asked at other Companies

Q1. How you will convience customers? How you will contact customers?
View answer (1)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

In aptitude test you were be asked about your hobbies .
Intrests and some persnl skill

Round 3 - HR 

(4 Questions)

  • Q1. Hr may ask you about professional
  • Q2. Asked about experiences
  • Q3. No other round happned
  • Q4. I was hired on personal experience

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview be passionate and polite
Be confident and

Top Startek Customer Care Executive Interview Questions and Answers

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

Startek interview questions for popular designations

 Customer Care Executive

 (42)

 Operations Executive

 (38)

 Customer Service Executive

 (37)

 Customer Support Executive

 (32)

 Executive

 (18)

 Senior Executive

 (17)

 Customer Service Associate

 (12)

 Senior Executive Operations

 (10)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 21 Dec 2022

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About your self your qualifications depending question
  • Q2. Some questions are BPO company related
  • Q3. Documantions section

Interview Preparation Tips

Interview preparation tips for other job seekers - kaam shikho or Aage badho agar accha feedback na aaye to job switch kar lo.

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)

Get interview-ready with Top Startek Interview Questions

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Difference between RAM and ROM
  • Ans. 

    RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.

    • ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.

    • RAM is volatile memory, meaning it loses its contents when the power is turned of...

  • Answered by AI
  • Q2. What is BIOS, tell me something
  • Ans. 

    BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware during the boot process.

    • BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.

    • It also provides a set of low-level software routines that allow the operating system to communicate with hardware devices.

    • BIOS settings can be accessed and modified through a setup utilit...

  • Answered by AI
  • Q3. What is the component of a CPU
  • Ans. 

    The CPU consists of three main components: the control unit, the arithmetic logic unit, and the cache.

    • The control unit manages the flow of data and instructions within the CPU.

    • The arithmetic logic unit performs mathematical and logical operations.

    • The cache is a small amount of memory used to store frequently accessed data.

    • Other components include registers, buses, and clock generators.

    • Examples of CPUs include Intel Cor

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. How to solve system hang-up issue
  • Ans. 

    To solve system hang-up issue, try restarting the system, checking for malware, updating drivers, and freeing up disk space.

    • Restart the system and check if the issue persists

    • Check for malware and viruses using antivirus software

    • Update drivers for hardware components

    • Free up disk space by deleting unnecessary files and programs

  • Answered by AI
  • Q2. Why is RAM required in system
  • Ans. 

    RAM is required in a system to store and access data quickly.

    • RAM stands for Random Access Memory

    • It is a volatile memory that stores data temporarily

    • The CPU can access data from RAM much faster than from a hard drive

    • The amount of RAM affects the system's performance

    • Multitasking is possible due to RAM

    • Examples of RAM include DDR3, DDR4, and SDRAM

  • Answered by AI
  • Q3. Difference between HDD and SSD
  • Ans. 

    HDD is a traditional storage device that uses spinning disks to store data, while SSD uses flash memory for faster access.

    • HDD is slower and more prone to mechanical failure than SSD

    • SSD is more expensive but offers faster read/write speeds

    • SSD is more durable and consumes less power than HDD

    • HDD is still commonly used for large storage needs, while SSD is preferred for faster performance

    • Examples of SSDs include Samsung 97...

  • Answered by AI
Round 4 - HR 

(4 Questions)

  • Q1. What is customer support
  • Ans. 

    Customer support is the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer queries and concerns

    • It includes providing technical assistance and troubleshooting

    • Customer support can be provided through various channels such as phone, email, chat, and social media

    • The goal of customer support is to ensure customer satisfaction and retention

    • Examples of customer ...

  • Answered by AI
  • Q2. Tell me about yourself
  • Q3. Why are you interested in this job
  • Q4. Tell me something about your place

Interview Preparation Tips

Topics to prepare for Startek Technical Support Executive interview:
  • Windows 10/11
  • Basics of computer
  • Basics of OS
Interview preparation tips for other job seekers - Prepare all the basic technical questions and prepare yourself for communication skills. They want to know about communication skills and technical knowledge.

Skills evaluated in this interview

Top Startek Technical Support Executive Interview Questions and Answers

Q1. What is BIOS, tell me something
View answer (1)

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

Jobs at Startek

View all

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. Just tell them your short introduction like name, study, city, etc and then add some experience if you have and then add some point why are you want to join customer support executive profile and also add your skills as well which is necessary for this profile.
  • Answered by Vaishnavi Yadav
  • Q2. What do you know about customer support executive?
Round 3 - versat test 

(1 Question)

  • Q1. Typing test and also versat test

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, strong communication and don't hesitate.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)

Researcher Interview Questions & Answers

user image Anonymous

posted on 11 Nov 2022

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is your educational background

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview- HR round
Manager will be little serious but they don’t ask such hard questions they just see how good you can interact with them

Researcher Interview Questions asked at other Companies

Q1. What are the methods for identifying and resolving defects related to HPDC (High-Pressure Die Casting)?
View answer (1)

I applied via Recruitment Consultant and was interviewed in Apr 2022. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, family background,work experience & previous organization & working roles & at a last they give me a one scenario If customer orders noddles & those noddles totally in bad quality custom...

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was good & i m happy to work with startek .

Customer Service Associate (Csa) Interview Questions asked at other Companies

Q1. What you know about sales and customer service
View answer (6)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self Introduction

Top Startek Customer Service Executive Interview Questions and Answers

Q1. If you will get a call and customer is very frustrated and then how will you handle..?
View answer (14)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Startek Interview FAQs

How many rounds are there in Startek interview for freshers?
Startek interview process for freshers usually has 2-3 rounds. The most common rounds in the Startek interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Startek interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Service, Customer Handling, customer support, customer care and voice process.
What are the top questions asked in Startek interview for freshers?

Some of the top questions asked at the Startek interview for freshers -

  1. if customer start abusing you. How will you handle h...read more
  2. How many types of join are there? Explain left outer j...read more
  3. What is BIOS, tell me someth...read more
How long is the Startek interview process?

The duration of Startek interview process can vary, but typically it takes about less than 2 weeks to complete.

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Startek Interview Process for Freshers

based on 41 interviews

Interview experience

4.2
  
Good
View more

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