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Startek Customer Support Associate Interview Questions and Answers

Updated 18 Jul 2024

Startek Customer Support Associate Interview Experiences

4 interviews found

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 18 Jul 2024

Interview experience

Poor

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Group Discussion

Normal question
Asked about work exp fmly backgrnd interest and hobbies and skills college life

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 5 May 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Typing Test

(2 Questions)

Q1. Get typing speed >25wpm on typing master.

Add your answer

Q2. Submit resume and photograph.

Add your answer

Round 3 - HR

(2 Questions)

Q1. Tell us about yourself.

Ans.

I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with others to achieve common goals.
I am proficient in using various customer support tools and...

Answered by AI

Add your answer

Q2. Clear Versant Test.

Add your answer

Round 4 - Client Interview

(2 Questions)

Q1. Speak/Write about your latest experience/adventure.

Ans.

I recently went on a hiking trip to the Grand Canyon.

The trip was with a group of friends.
We hiked down to the bottom of the canyon and camped overnight.
The views were breathtaking and the experience was challenging but rewarding.
We also visited nearby attractions like Horseshoe Bend and Antelope Canyon.
Overall, it was an unforgettable adventure.

Answered by AI

Add your answer

Q2. Are you comfortable with rotational shifts?

Ans.

Yes, I am comfortable with rotational shifts.

I have previously worked in a call center where rotational shifts were mandatory.
I am flexible with my schedule and can adjust accordingly.
I understand the importance of providing customer support round the clock.
I am willing to work weekends and holidays if required.

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for freshers to start and experience work culture. Not good with competitive salary/benefits.

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 29 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Assignment

Versant test was there

Round 3 - HR

(1 Question)

Q1. Asked questions introduction

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Asked about myself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 14 Oct 2022

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Normal calculation, English grammar

Round 3 - HR

(3 Questions)

Q1. 1. Tell me something about yourself. 2. Experience you have in other organisations,

Add your answer

Q2. Are flexible with shifts

Add your answer

Q3. Are you ok with 6days in a week.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English communication and typing speed these basic requirements.

Top trending discussions

View All

Interview Tips & Stories

2d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Concentrix Corporation

posted on 22 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Some basics maths, reassoning question and grammer.

Round 3 - HR

(1 Question)

Q1. Mainly questions asked are general and must be confident and be firm with what you speak.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduction.....?

Add your answer

Q2. Privious job related questions?

Add your answer

Q3. Typing

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 2 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

Customer Service Associate Interview Questions & Answers

Infosys

Anonymous

posted on 25 Jan 2021

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About me and the general knowledge questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

Customer Care Executive Interview Questions & Answers

Teleperformance

posted on 4 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What is BPO industry?

Ans.

BPO industry refers to the outsourcing of business processes to third-party service providers.

BPO stands for Business Process Outsourcing
It involves contracting out specific business functions to external companies
Common BPO services include customer support, data entry, and accounting
BPO industry has grown rapidly in countries like India and the Philippines
Cost savings and access to specialized skills are some of the

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

Customer Service Associate Interview Questions & Answers

Tech Mahindra

kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.

Add your answer

Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.

Add your answer

Q3. Tell why you left your last company?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

Startek Interview FAQs

How many rounds are there in Startek Customer Support Associate interview?

Startek interview process usually has 3 rounds. The most common rounds in the Startek interview process are Resume Shortlist, HR and Aptitude Test.

How to prepare for Startek Customer Support Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are customer support, English, Communication Skills, Hindi and Customer Service.

What are the top questions asked in Startek Customer Support Associate interview?

Some of the top questions asked at the Startek Customer Support Associate interview -

Get typing speed >25wpm on typing mast...read more
Submit resume and photogra...read more
Clear Versant Te...read more

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Startek Customer Support Associate Salary

based on 152 salaries

₹1 L/yr - ₹4 L/yr

12% less than the average Customer Support Associate Salary in India

View more details

Startek Salaries in India

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