10+ Startek Customer Support Associate Interview Questions & Answers | Complete Prep Guide 2025

Startek Customer Support Associate Interview Experiences

4 interviews found

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 18 Jul 2024

Interview experience

Poor

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Group Discussion

Normal question
Asked about work exp fmly backgrnd interest and hobbies and skills college life

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 5 May 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Typing Test

(2 Questions)

Q1. Get typing speed >25wpm on typing master.

Add your answer

Q2. Submit resume and photograph.

Add your answer

Round 3 - HR

(2 Questions)

Q1. Tell us about yourself.

Ans.

I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with others to achieve common goals.
I am proficient in using various customer support tools and...

Answered by AI

Add your answer

Q2. Clear Versant Test.

Add your answer

Round 4 - Client Interview

(2 Questions)

Q1. Speak/Write about your latest experience/adventure.

Ans.

I recently went on a hiking trip to the Grand Canyon.

The trip was with a group of friends.
We hiked down to the bottom of the canyon and camped overnight.
The views were breathtaking and the experience was challenging but rewarding.
We also visited nearby attractions like Horseshoe Bend and Antelope Canyon.
Overall, it was an unforgettable adventure.

Answered by AI

Add your answer

Q2. Are you comfortable with rotational shifts?

Ans.

Yes, I am comfortable with rotational shifts.

I have previously worked in a call center where rotational shifts were mandatory.
I am flexible with my schedule and can adjust accordingly.
I understand the importance of providing customer support round the clock.
I am willing to work weekends and holidays if required.

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for freshers to start and experience work culture. Not good with competitive salary/benefits.

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 29 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

Versant test was there

Round 3 - HR

(1 Question)

Q1. Asked questions introduction

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Asked about myself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 14 Oct 2022

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Normal calculation, English grammar

Round 3 - HR

(3 Questions)

Q1. 1. Tell me something about yourself. 2. Experience you have in other organisations,

Add your answer

Q2. Are flexible with shifts

Add your answer

Q3. Are you ok with 6days in a week.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English communication and typing speed these basic requirements.

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Details about old company

Add your answer

Round 3 - Technical

(1 Question)

Q1. Technical questions we’re asked

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

Customer Service Associate Interview Questions & Answers

TCS

Anonymous

posted on 9 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?

Add your answer

Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction about the process

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Customer Service Executive Interview Questions & Answers

Infosys

Anonymous

posted on 5 Jul 2021

Interview Questionnaire

1 Question

Q1. How can i get HR contact for interview

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 26 Feb 2021

Interview Questionnaire

1 Question

Q1. What is wipro

Add your answer

Startek Interview FAQs

How many rounds are there in Startek Customer Support Associate interview?

Startek interview process usually has 3 rounds. The most common rounds in the Startek interview process are Resume Shortlist, HR and One-on-one Round.

How to prepare for Startek Customer Support Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are customer support, English, Communication Skills, Hindi and Customer Service.

What are the top questions asked in Startek Customer Support Associate interview?

Some of the top questions asked at the Startek Customer Support Associate interview -

Get typing speed >25wpm on typing mast...read more
Submit resume and photogra...read more
Clear Versant Te...read more

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based on 3 interviews

2 Interview rounds

Resume Shortlist Round
HR Round

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Startek Customer Support Associate Salary

based on 154 salaries

₹1 L/yr - ₹4 L/yr

16% less than the average Customer Support Associate Salary in India

View more details

Startek Salaries in India

Senior Executive 2.2k salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 1.6k salaries	₹0 L/yr - ₹0 L/yr
Operations Executive 1.6k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 1.1k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 934 salaries	₹0 L/yr - ₹0 L/yr