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Startek Customer Support Associate Interview Questions and Answers
Startek Customer Support Associate Interview Experiences
4 interviews found
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
Normal question
Asked about work exp fmly backgrnd interest and hobbies and skills college life
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before May 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Get typing speed >25wpm on typing master.
- Q2. Submit resume and photograph.
(2 Questions)
- Q1. Tell us about yourself.
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
I have experience in customer service roles, where I have honed my skills in active listening and conflict resolution.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with others to achieve common goals.
I am proficient in using various customer support tools and...
- Q2. Clear Versant Test.
(2 Questions)
- Q1. Speak/Write about your latest experience/adventure.
- Ans.
I recently went on a hiking trip to the Grand Canyon.
The trip was with a group of friends.
We hiked down to the bottom of the canyon and camped overnight.
The views were breathtaking and the experience was challenging but rewarding.
We also visited nearby attractions like Horseshoe Bend and Antelope Canyon.
Overall, it was an unforgettable adventure.
- Q2. Are you comfortable with rotational shifts?
- Ans.
Yes, I am comfortable with rotational shifts.
I have previously worked in a call center where rotational shifts were mandatory.
I am flexible with my schedule and can adjust accordingly.
I understand the importance of providing customer support round the clock.
I am willing to work weekends and holidays if required.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 4 interview rounds.
Versant test was there
(1 Question)
- Q1. Asked questions introduction
(1 Question)
- Q1. Asked about myself
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.
Normal calculation, English grammar
(3 Questions)
- Q1. 1. Tell me something about yourself. 2. Experience you have in other organisations,
- Q2. Are flexible with shifts
- Q3. Are you ok with 6days in a week.
Interview Preparation Tips
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Customer Service Executive Interview Questions & Answers
Concentrix Corporation
posted on 22 Sep 2022
I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.
Some basics maths, reassoning question and grammer.
(1 Question)
- Q1. Mainly questions asked are general and must be confident and be firm with what you speak.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Introduction.....?
- Q2. Privious job related questions?
- Q3. Typing
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 2 Feb 2021
I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,
Interview Preparation Tips
I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About me and the general knowledge questions
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is BPO industry?
- Ans.
BPO industry refers to the outsourcing of business processes to third-party service providers.
BPO stands for Business Process Outsourcing
It involves contracting out specific business functions to external companies
Common BPO services include customer support, data entry, and accounting
BPO industry has grown rapidly in countries like India and the Philippines
Cost savings and access to specialized skills are some of the
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
kagdan45
posted on 11 Sep 2020
I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
- Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
- Q3. Tell why you left your last company?
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Startek Customer Support Associate Interview Process
based on 3 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
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Startek Customer Support Associate Reviews and Ratings
based on 52 reviews
Rating in categories
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Senior Executive
2.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Customer Care Executive
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Operations Executive
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Customer Service Executive
1.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
995
salaries
| ₹0 L/yr - ₹0 L/yr |
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