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Startek Customer Support Associate Reviews

based on 42 reviews
Updated 6 Dec, 2024

Overall Rating

2.4/5
How AmbitionBox ratings work?

Category Ratings

2.4

Salary & Benefits

2.3

Skill development

2.1

Company culture

2.1

Work Satisfaction

2.0

Work-Life balance

1.9

Promotions/Appraisal

1.8

Job Security

Top Mentions in Startek Customer Support Associate Reviews

42 reviews found

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People also ask about Startek's Customer Support Associates

Is Startek a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.4 out of 5 from over 42 employee reviews, it's clear that most customer support associates have a below average experience working at Startek. Salary & Benefits holds the highest rating at 2.4, while job security is rated the lowest amongst all factors at 1.8. Read reviews about salary & benefits and job security on AmbitionBox.
Does Startek pay their Customer Support Associates well?
According to AmbitionBox reviews, Startek customer support associates rate their salary and benefits at 2.4 out of 5, based on 42 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer support associates salaries here and to read reviews specifically about salary and benefits at Startek for customer support associates, click here.
How is the work culture at Startek for Customer Support Associates?
Work culture at Startek for customer support associates is rated 2.1 out of 5 by 42 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer support associates, click here.
How is the job security at Startek for Customer Support Associates?
Based on 42 reviews on AmbitionBox, Startek's customer support associates rate job security at 1.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer support associates, click here.

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Gender Based Ratings for Startek Customer Support Associate

based on 40 reviews
2.0
Rated by 20 Women

Rated 1.9 for Salary & Benefits and 1.8 for Skill Development

women
2.7
Rated by 20 Men

Rated 2.9 for Salary & Benefits and 2.8 for Work-Life Balance

men

Working Days for Startek Customer Support Associate

based on 42 reviews
Rotational Shift
76%
Monday to Saturday
12%
Other
8%
Monday to Friday
4%

Work Timings for Startek Customer Support Associate

based on 42 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6.30pm - 3.30am)
55%
13%
6%
26% employees reported other strict timings

Shift Timings for Startek Customer Support Associate

based on 42 reviews
Day shift
Night shift
71%
29%

Business Travel for Startek Customer Support Associate

based on 42 reviews
No travel
86%
Within city
14%
Startek Customer Support Associate Salary
based on 134 salaries
₹1.1 L/yr - ₹4.5 L/yr
14% less than the average Customer Support Associate Salary in India
View more details
retirement
Retirement benefits
1 total response
cab
Office cab/shuttle
1 total response
stock
Stock options
1 total response
healthCheckup
Annual health checkup
1 total response
+26 more benefits
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