Startek is rated
2.4 out of 5 stars on
AmbitionBox, based on 42 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
2.4 out of 5 stars on
AmbitionBox, based on 42 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Startek Customer Support Associate Reviews
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42 reviews found
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Popular
Customer Support Associate in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2024
Likes
HR department was good only.
Dislikes
Everything is bad there
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Lucknow
Full Time
·
Customer Success, Service & Operations - Other Department
Management, Salary, Infrastructure, Toxic work culture
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Lucknow
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 24 Apr 2024
Likes
Environment was nice.
Management was average.
Dislikes
Partiality among employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 Dec 2023
Likes
The HR team is good at their work!! Operations team is also helpful.
Dislikes
The rotational shifts are not about any dislike but there should be a well management who can arrange drops effectively !! But start ek is failed at that !! The admin's behaviour is not polite !!
Customer Support Associate in
Noida
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Aug 2023
Likes
Colleagues are supportive. No salary issue. I have worked here work from home as CSA. Company policies are very poor they can change anything with immediate effect. Once I have faced that my laptop has Motherboard issue the management denied to provide me the system even other people have the though they didn't give me the system hence, in the end I have to leave the job.
Dislikes
salary and career growth is very low.
Management including process HR is not supportive.
Company policy are not fair and can be changed with immediate effect.
Work Details
The job is very interesting.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
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Startek.
Customer Support Associate in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 19 May 2023
Likes
There is so much things to learn for a fresher in this BPO industry...as per me Startek Kolkata was a good start for me with a okay salary at the beginning of my career.
Dislikes
The only thing bad I think here is the Job Insecurity !!
Nothing it's an organization where nobody will help you out
Dislikes
Everything pathetic organization
Customer Support Associate in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Sep 2023
Likes
Work is good actually
Dislikes
Work management and environment is very bad
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2023
Likes
Work from home option available
Salary on time
No uneccessary deductions
Dislikes
Promotion in this company is very rare
Hike in salary is really difficult and one cannot join back this company once left even with proper documentation and exit procedure of 1month
Customer Support Associate in
Bhopal
Full Time
·
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2022
Likes
Nothing to like in this company it was offering wfh but now giving silly excuses to remove agents from wfh... And giving too much wanted pressure
Dislikes
No growth opportunity
No Increment
No value of dedicated employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Aug 2024
Likes
Worst Company.
Dislikes
They marked me absent for 11 days without any reason while I was present for those 11 days and also salary was deducted. The TL promised to give the salary back but no salary was credited after .
They make fake promises. No bonus for overtime. they make the employees work like labours but do not pay the promised salary.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Feb 2023
Likes
Such a worst company I've never see before
Dislikes
Such a worst company
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Jul 2023
Likes
It was good experience
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Nothing
Dislikes
Worst company I ever seen
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
I wait for job
Dislikes
I like this job
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Associate (working remotely)
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Company culture and management is too much bad specially my manager was a slum culture person didn't know how to behave or talk
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate (working remotely)
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2023
Likes
My TL is very coperative.
Dislikes
Nothing is good in this company. No leave no cooperation from management. They will change the WO from 1.5 to 1 because of the production. If u want to resign u won't be allowed and u will have to struggle for it. No spot resignation allowed too. If employees want spot resignation then they have to pay for it.
People also ask about Startek's Customer Support Associates
Is Startek a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.4 out of 5 from over 42 employee reviews, it's clear that most customer support associates have a below average experience working at Startek. Salary & Benefits holds the highest rating at 2.4, while job security is rated the lowest amongst all factors at 1.8. Read reviews about salary & benefits and job security on AmbitionBox.
Does Startek pay their Customer Support Associates well?
According to AmbitionBox reviews, Startek customer support associates rate their salary and benefits at 2.4 out of 5, based on 42 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer support associates salaries here and to read reviews specifically about salary and benefits at Startek for customer support associates, click here.
How is the work culture at Startek for Customer Support Associates?
Work culture at Startek for customer support associates is rated 2.1 out of 5 by 42 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer support associates, click here.
How is the job security at Startek for Customer Support Associates?
Based on 42 reviews on AmbitionBox, Startek's customer support associates rate job security at 1.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer support associates, click here.
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Startek Customer Support Associate Reviews by Locations